Specialist skills for challenging situations

Following on from our popular “De-escalating Conflict and Aggression” which introduces the fundamentals of de-escalation skills, this more advanced course further develops skills in preventing violence and responding to aggression.

Building on the general skills and techniques covered in the introductory course, this course covers more specialist situations and behaviours which any of us could encounter in the community.

Participants must have attended our introductory course or equivalent to get the most from this more specialist course.

Topics include:

Behaviour intervention issues
Assertive communication
Normalising statements
Language and message framing
Mirroring skills
Recognising and responding to symptoms of psychosis, alcohol and drug effects, panic attack and an actively suicidal person
Legal issues and duty of care

This course includes:

Engaging, up-to-date materials.
Take-home resource package.
All-day catering and beverages - with dietary needs catered for.
Certificate of attendance.

PRICES

Standard | $325
Corporate and Government

Non-Profit/ Individuals | $220
Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals

Concession | $150
Concession Card Holders paying as individuals

SCHOLARSHIPS

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee of $45 toward catering and materials. Click here to apply.

REFUND POLICY

Before you book, please click here to read our Refund Terms and Conditions and ensure you have understood the conditions listed under the heading
Public Training.

VENUE

Evolve WA
Whadjuk Noongar Boodjar
Level 1, 20 Southport Street
West Leederville WA 6007

Click here for further details regarding parking, transport and location.

Our venue is wheelchair accessible, including toilets. However, if you have any special access needs or would like any support or adaptations to make learning easier for you, please let us know.