AUG's 30th Anniversary Conference- Workshop

Tue, 22 Apr, 9am - 6pm MT  ·  Event info

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  1. AM Session

    Please select ONE workshop from the list below.

    1. Effective Relationship Management & Data for Business Decisions by Monash University

      Effective Relationship Management & Data for Business Decisions by Monash University ticket

      📌 Session 1: Effective Relationship Management 🕣 Time: 8:30 AM – 10:00 AM 💡 Unlock the secrets to mastering customer relationships! This power-packed session is designed to equip you with innovative CRM strategies that enhance customer loyalty, optimize engagement, and maximize business impact. Why You Should Attend ✅ Master CRM Strategies – Learn how to align CRM with business goals for long-term success. ✅ Leverage Cutting-Edge Technology – Discover how AI, big data & social media can transform your CRM efforts. ✅ Avoid Common Pitfalls – Identify & overcome challenges to boost CRM performance. What You’ll Gain 🔹 A clear understanding of CRM’s role in modern business 🔹 Insights into AI & Big Data’s impact on CRM 🔹 Strategies for building trust & long-term customer loyalty 🔹 Best practices for data privacy & ethical considerations 🔹 How to effectively use social media for customer engagement 🔹 How to mitigate CRM pitfalls & manage expectations 🔹 A sneak peek into future CRM trends & innovations 🔹 Practical steps to implement CRM strategies in your organization 🔹 Interactive Q&A: Get expert insights & answers to your questions! 🔥 Don’t miss this opportunity to revolutionize your approach to customer relationships! 📌 Session 2: Data for Business Decisions 🕥 Time: 10:30 AM – 12:00 PM 💡 Turn Data into Powerful Business Strategies! In this session, you’ll discover how to collect, analyze, and interpret data to make informed business decisions. Learn through real-life case studies and hands-on discussions! Why You Should Attend ✅ Make Data-Driven Decisions – Learn how to use data effectively for smarter business strategies. ✅ Gain Practical Skills – Understand key data collection & analysis techniques. ✅ Turn Insights into Action – Translate data into real-world business impact. What You’ll Gain 🔹 Introduction to data-driven decision-making 🔹 Key techniques for data collection & management 🔹 How to analyze and interpret data effectively 🔹 Interactive case studies & group discussions 🔹 Engaging Q&A session to clarify doubts & share insights 📊 Data is the new currency of success—don’t get left behind!

      📌 Session 1: Effective Relationship Management 🕣 Time: 8:30 AM – 10:00 AM 💡 Unlock the secrets to mastering customer relationships! This power-packed session is designed to equip you with innovative CRM strategies that enhance customer loyalty, optimize engagement, and maximize business impact. Why You Should Attend ✅ Master CRM Strategies – Learn how to align CRM with business goals for long-term success. ✅ Leverage Cutting-Edge Technology – Discover how AI, big data & social media can transform your CRM efforts. ✅ Avoid Common Pitfalls – Identify & overcome challenges to boost CRM performance. What You’ll Gain 🔹 A clear understanding of CRM’s role in modern business 🔹 Insights into AI & Big Data’s impact on CRM 🔹 Strategies for building trust & long-term customer loyalty 🔹 Best practices for data privacy & ethical considerations 🔹 How to effectively use social media for customer engagement 🔹 How to mitigate CRM pitfalls & manage expectations 🔹 A sneak peek into future CRM trends & innovations 🔹 Practical steps to implement CRM strategies in your organization 🔹 Interactive Q&A: Get expert insights & answers to your questions! 🔥 Don’t miss this opportunity to revolutionize your approach to customer relationships! 📌 Session 2: Data for Business Decisions 🕥 Time: 10:30 AM – 12:00 PM 💡 Turn Data into Powerful Business Strategies! In this session, you’ll discover how to collect, analyze, and interpret data to make informed business decisions. Learn through real-life case studies and hands-on discussions! Why You Should Attend ✅ Make Data-Driven Decisions – Learn how to use data effectively for smarter business strategies. ✅ Gain Practical Skills – Understand key data collection & analysis techniques. ✅ Turn Insights into Action – Translate data into real-world business impact. What You’ll Gain 🔹 Introduction to data-driven decision-making 🔹 Key techniques for data collection & management 🔹 How to analyze and interpret data effectively 🔹 Interactive case studies & group discussions 🔹 Engaging Q&A session to clarify doubts & share insights 📊 Data is the new currency of success—don’t get left behind!

      Sold out
      Free
    2. Engage & Inspire: A Workshop for Dynamic Presentations & Empowering Self: Stress Identification & Coping Mechanisms by Sunway University

      Engage & Inspire: A Workshop for Dynamic Presentations & Empowering Self: Stress Identification & Coping Mechanisms by Sunway University ticket

      📌Session 1: Engage & Inspire: A Workshop for Dynamic Presentations Time: 8:00am- 10:00am 🗣 Speaker: Professor Ir Denny Ng Kok Sum (Dean) Want to captivate your audience and deliver impactful presentations? Dynamic presentation skills are key to effective communication, whether in meetings, conferences, or everyday interactions. In this engaging session, you will learn: ✅ Techniques to keep your audience engaged and attentive ✅ How to manage presentation anxiety with confidence ✅ Strategies to structure and deliver compelling messages 🎯 Master the art of storytelling, audience connection, and impactful delivery! 📌Session 2: Empowering Self: Stress Identification & Coping Mechanisms Time: 10:30am - 12:30pm 🗣 Speaker: Tan Jian Heng In today’s fast-paced world, stress is inevitable—but learning how to identify and manage it effectively can transform your well-being and performance. Join this insightful session to: ✅ Recognize early signs of stress and its impact on productivity ✅ Discover proven techniques to manage stress effectively ✅ Build resilience and maintain a healthy work-life balance 💡 Take control of your well-being and turn stress into strength!

      📌Session 1: Engage & Inspire: A Workshop for Dynamic Presentations Time: 8:00am- 10:00am 🗣 Speaker: Professor Ir Denny Ng Kok Sum (Dean) Want to captivate your audience and deliver impactful presentations? Dynamic presentation skills are key to effective communication, whether in meetings, conferences, or everyday interactions. In this engaging session, you will learn: ✅ Techniques to keep your audience engaged and attentive ✅ How to manage presentation anxiety with confidence ✅ Strategies to structure and deliver compelling messages 🎯 Master the art of storytelling, audience connection, and impactful delivery! 📌Session 2: Empowering Self: Stress Identification & Coping Mechanisms Time: 10:30am - 12:30pm 🗣 Speaker: Tan Jian Heng In today’s fast-paced world, stress is inevitable—but learning how to identify and manage it effectively can transform your well-being and performance. Join this insightful session to: ✅ Recognize early signs of stress and its impact on productivity ✅ Discover proven techniques to manage stress effectively ✅ Build resilience and maintain a healthy work-life balance 💡 Take control of your well-being and turn stress into strength!

      6 ticket(s) left
      Free
  2. PM Session

    Please select ONE workshop from the list below.

    1. Design Thinking Workshop by Asia Pacific University

      Design Thinking Workshop by Asia Pacific University ticket

      📌 Design Thinking Workshop 🕣 Time: 2pm - 5:30pm 💡 Innovate, Create & Solve Problems Like a Pro! This engaging workshop will equip you with practical Design Thinking strategies to tackle challenges, enhance teamwork, and drive innovation in your workplace. Suited in particularly for Managers/ Team Leaders/ Seniors. Why You Should Attend ✅ Think Like a Designer – Learn to solve problems creatively with empathy-driven solutions. ✅ Turn Ideas into Action – Develop and test innovative prototypes for real-world impact. ✅ Enhance Collaboration – Improve teamwork and innovation with structured brainstorming techniques. What You’ll Gain 🔹 Introduction to Design Thinking & its applications 🔹 Hands-on activities & team challenges 🔹 Real-world case studies & problem-solving exercises 🔹 Practical prototyping & feedback sessions 🔹 Actionable takeaways for workplace innovation 🔹 Interactive Q&A – Get expert insights from a Gold Medal-winning Design Thinking expert!

      📌 Design Thinking Workshop 🕣 Time: 2pm - 5:30pm 💡 Innovate, Create & Solve Problems Like a Pro! This engaging workshop will equip you with practical Design Thinking strategies to tackle challenges, enhance teamwork, and drive innovation in your workplace. Suited in particularly for Managers/ Team Leaders/ Seniors. Why You Should Attend ✅ Think Like a Designer – Learn to solve problems creatively with empathy-driven solutions. ✅ Turn Ideas into Action – Develop and test innovative prototypes for real-world impact. ✅ Enhance Collaboration – Improve teamwork and innovation with structured brainstorming techniques. What You’ll Gain 🔹 Introduction to Design Thinking & its applications 🔹 Hands-on activities & team challenges 🔹 Real-world case studies & problem-solving exercises 🔹 Practical prototyping & feedback sessions 🔹 Actionable takeaways for workplace innovation 🔹 Interactive Q&A – Get expert insights from a Gold Medal-winning Design Thinking expert!

      Sold out
      Free
    2. Cuisine Workshop by Le Cordon Bleu Sunway

      Cuisine Workshop by Le Cordon Bleu Sunway ticket

      📌 Cuisine Workshop (aka Cooking class) 🕣 Time: 2 pm - 5/6pm 🔥 Led by Chef Stéphane Frelon – A French-born master chef with 30+ years of global experience! ✨ What’s Cooking? ✅ Hands-on experience in French gastronomy. You will get to cook. ✅ Learn techniques from a Le Cordon Bleu Malaysia expert ✅ Discover secrets from a chef who’s led award-winning restaurants in France, Canada & England! 🌟 Meet the Chef: 🎖️ Technical Director & Cuisine Chef Instructor at Le Cordon Bleu Malaysia 🏆 Former Executive Chef in Canada & England 🇫🇷 Owner of Le Diable O’ym in Tours, France 👨‍🏫 Teaching since 2013 – passionate about sharing his culinary artistry!

      📌 Cuisine Workshop (aka Cooking class) 🕣 Time: 2 pm - 5/6pm 🔥 Led by Chef Stéphane Frelon – A French-born master chef with 30+ years of global experience! ✨ What’s Cooking? ✅ Hands-on experience in French gastronomy. You will get to cook. ✅ Learn techniques from a Le Cordon Bleu Malaysia expert ✅ Discover secrets from a chef who’s led award-winning restaurants in France, Canada & England! 🌟 Meet the Chef: 🎖️ Technical Director & Cuisine Chef Instructor at Le Cordon Bleu Malaysia 🏆 Former Executive Chef in Canada & England 🇫🇷 Owner of Le Diable O’ym in Tours, France 👨‍🏫 Teaching since 2013 – passionate about sharing his culinary artistry!

      Sold out
      Free
    3. Pastry Workshop by Le Cordon Bleu Sunway

      Pastry Workshop by Le Cordon Bleu Sunway ticket

      📌 Pastry Workshop (aka Baking class) 🕣 Time: 2 pm - 5/6pm 🥐 Led by Chef Sarju Ranavaya – A Le Cordon Bleu graduate & international pastry competition winner! ✨ What’s Baking? ✅ Master high-end French pastries with a London-trained expert ✅ Hands-on techniques from a Coupe du Monde de la Pâtisserie competitor ✅ Learn insider secrets from award-winning pastry kitchens 🌟 Meet the Chef: 👑 Head Pastry Chef Instructor at Le Cordon Bleu Malaysia 🏆 Represented the UK in the World Pastry Cup 2019 (Top 5 globally!) 🥇 Winner of UK Pastry Open – Chocolate Category 🎂 Crafted pastries for The Ritz, Dorchester Collection & The Langham London

      📌 Pastry Workshop (aka Baking class) 🕣 Time: 2 pm - 5/6pm 🥐 Led by Chef Sarju Ranavaya – A Le Cordon Bleu graduate & international pastry competition winner! ✨ What’s Baking? ✅ Master high-end French pastries with a London-trained expert ✅ Hands-on techniques from a Coupe du Monde de la Pâtisserie competitor ✅ Learn insider secrets from award-winning pastry kitchens 🌟 Meet the Chef: 👑 Head Pastry Chef Instructor at Le Cordon Bleu Malaysia 🏆 Represented the UK in the World Pastry Cup 2019 (Top 5 globally!) 🥇 Winner of UK Pastry Open – Chocolate Category 🎂 Crafted pastries for The Ritz, Dorchester Collection & The Langham London

      Sold out
      Free
    4. Music Therapy Workshop by HELP University

      Music Therapy Workshop by HELP University ticket

      📌 Music Therapy Workshop: 🕣 Time: 1:30pm - 5:00pm 🎤 Speaker: James Yeow, Senior Lecturer, Department of Psychology In this engaging session, you will learn: ✅ An understanding of stress, its physiological and psychological effects, and how music can be used as a therapeutic tool to manage stress. ✅ Explore various music therapy techniques, such as guided imagery with progressive muscle relaxation, and creative movement, to reduce stress and promote relaxation. ✅ Hands-on activities to learn how to use music as a medium for emotional expression and processing, helping them to release and manage stress-related emotions. As there will be dancing and lots of moving around, participants are to wear comfortable clothing (no tight jeans, high heel shoes etc..)

      📌 Music Therapy Workshop: 🕣 Time: 1:30pm - 5:00pm 🎤 Speaker: James Yeow, Senior Lecturer, Department of Psychology In this engaging session, you will learn: ✅ An understanding of stress, its physiological and psychological effects, and how music can be used as a therapeutic tool to manage stress. ✅ Explore various music therapy techniques, such as guided imagery with progressive muscle relaxation, and creative movement, to reduce stress and promote relaxation. ✅ Hands-on activities to learn how to use music as a medium for emotional expression and processing, helping them to release and manage stress-related emotions. As there will be dancing and lots of moving around, participants are to wear comfortable clothing (no tight jeans, high heel shoes etc..)

      6 ticket(s) left
      Free

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AUG's 30th Anniversary Conference- Workshop
Tue, 22 Apr, 9am - 6pm MT

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