5 Key Areas of Risk - Quality and Safety in Home Care Webinar

ATTENTION: This event is exclusively available to all government-approved Aged Care Providers working or engaged with the Home Care Workforce Support Program (HCWSP). Unfortunately, we are unable to accept registrations from individuals or entities not affiliated with an approved Aged Care Provider.

What are the 5 Key Areas of Risk in home care and why are these important?

The Aged Care Quality and Safety Commission has published a document on the 5 Key Areas of Risk in home care. This document sets out guidance for governing bodies for home service providers. This guidance was produced in response to an analysis of complaints, performance assessments, compliance outcomes and other data and intelligence to determine the 5 key risks in home care. This document is a gift to home care providers as it clearly sets out the key aspects of focus and what providers need to have in place.

Providers who fully implement this guide are likely to minimise compliance risks. More importantly, adequately addressing these 5 Key risks will likely result in satisfied consumers, high-quality care and effective governance oversight. However, we recognise that some of these aspects look simple but may be more challenging to implement.

Overview

In this webinar, you will come away with a tangible set of skills that give you the confidence to ensure your service is compliant with all aspects of the 5 key areas of risk. With a focus on governance, this webinar will enable your service to provide effective oversight.

You will learn how to measure and monitor your service's performance in relation to the 5 Key Areas of Risk. This webinar comes with a range of useful resources and tools that are yours to keep.

Learning Outcomes

By the end of this webinar course, you will be able to:

• Support the governing body to provide oversight of the 5 Key Areas of Risk with reports and key questions
• Assess if your care planning and assessment strategies to ensure your service are compliant
• Review clinical governance arrangements to assess compliance
• Conduct an internal audit on the way vulnerable consumers are identified, monitored and supported
• Evaluate consultation with consumers regarding fees and charges for care and services provided
• Develop key indicators for monitoring the 5 Key Areas of Risk

Recognition

All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

Who will benefit most from this webinar?

This webinar is suitable for aged care providers in home care who want to learn more about risks in home care and how to manage these. This includes those who work directly with older persons in anyway and those with service, risk or quality management responsibilities.

Inclusions

• PDF of PowerPoint presentation
• Downloadable workbook
• Downloadable tools and resources

Learner requirements

• Computer or mobile device
• A stable internet connection (broadband/4G+ recommended)
• Speakers and a microphone are optional

Facilitators:

• Jeremy McAuliffe - Lorraine Poulos & Associates

For more information:

Please contact the Home Care Business Relations Team at agedcaresupport@ssi.org.au or call 1800 985 028.


ATTENTION: This event is exclusively available to all government-approved Aged Care Providers working or engaged with the Home Care Workforce Support Program (HCWSP). Unfortunately, we are unable to accept registrations from individuals or entities not affiliated with an approved Aged Care Provider.


The webinar is being made available through the Home Care Workforce Support Program funded by the Federal Government and delivered by SSI in NSW and the ACT.