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A Hotel That Cares: How Well-being Design Shapes Guest Experience from the First Step

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Inna Sidorova
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Thu, 26 Jun, 5am - 5:30am EDT

Event description

How does hotel space affect guests before they even enter their room?

Why do guests want to stay in one hotel but escape from another within an hour, even when the service is flawless?

In this webinar, you'll discover:

  • How to transform any hotel into a well-being space without massive investment

  • Which guest "touchpoints" create feelings of care versus stress

  • Why elevator lighting matters more than expensive interiors

  • How to apply WELL standard principles in hotels of any category

Speaker: Inna Sidorova, wellness design expert with 17 years in the industry, founder of Blue Rakun and SpaBureau

Who should attend: Hotel owners, managers, developers, anyone who wants to create spaces where guests truly feel good.

Format: 30-40 minutes + Q&A
Language: English
Participation: Free

According to research, WELL-certified properties see up to 12% RevPAR growth and 25-30% increase in repeat bookings.

We're looking for pioneer hotels to implement comprehensive well-being concepts.

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Hosted by Inna Sidorova