Accidental Counselling Course will provide you with practical skills; whether you are talking to someone going through a difficult time, having relationship issues, not coping with life, or feeling helpless. This course will help you respond in a helpful and appropriate way.

You will learn how to help someone identify their strengths, that assist them to manage their problems better, and easier. You will learn how to reframe their thinking to give them a different perspective on something that previously painted a negative picture.

What you learn
- Basic counselling skills
- How to become a good listener
- Resolving emotional situations
- Know our own triggers
- How not to take things personally
- Recognising common communication blockers
- How to handle difficult callers or conversations
- An overview on mental illness
- How to take care of yourself in the face of difficult work
- Why professional boundaries are important
- The power of Mindfulness

Learning outcomes
- Be familiar with basic communication skills and how to use them.
- Understand the counselling process.
- Develop strategies for dealing with people in crisis.
- Learn the difference between aggressive, passive and assertive behaviours.
- Know how and when to refer somebody who needs professional support.
- Gain an overview of mental health and wellbeing as well as mental illness.
- Recognise the need for self-care and develop ways of looking after yourself and others.

Date and Time: February 17, 2026, 9:00am - 4:30 pm

Online Delivery

Number of Attendees: 15 pax

Suitable for those over 15

Price: $275

For further information, or to register via direct payment please feel free to email us info@trainingonthgo.com.au

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