Accidental Counsellor Training
Event description
As part of LCSA’s ongoing commitment to disaster management and recovery activities, we are pleased to be able to host an online Accidental Counsellor Training session, facilitated by Carolyn Cousins from Tuned In Consulting.
About the Training
Are you the kind of person that others just talk to?
Do you feel like sometimes you could do with a little more understanding of how to manage tricky conversations, both with others and internally?
Have you found yourself in a position with upset clients or visitors and wished you had a few more skills in calming, effective gentle questioning and active listening?
Designed for staff or volunteers who are non-counsellors working in Neighbourhood and Community Centres and community service organisations, this training aims to ensure participants will:
- have an understanding key elements of listening styles, including reflective and active listening as well as mirroring
- know how to recognise their limits and put in place good boundaries
- be able to identify referral options and supports
- understand their own ‘empathy neuron’ and self-care
- recognise the signs of trauma (including anger) and some tips to manage out of a conversation
About the Facilitator
The Accidental Counsellor training is being delivered by Carolyn Cousins from Tuned In Consulting.
Carolyn Cousins is a social worker and adult educator who has worked in the trauma (child protection / domestic violence) and mental health sectors in Australia and the UK. She has Bachelor and Master’s degrees in Social Work, a Masters of Education (Adult) and a Masters in Applied Neuroscience. She has published more than 20 peer reviewed articles in the areas of supervision, clinical practice and management. Carolyn currently provides individual and group supervision to professionals in a range of fields and was, until recently, the Convener of the Clinical Division of the Australian College of Social Work.
PLEASE NOTE:
- A zoom link to join the session will be provided to registered attendees a few days prior to the training.
- This training will not be recorded, so only register if you are able to participate in the day.