Age Friendly Futures Live: AI in Practice Expert Q&A
Description
⚠️ Update: This webinar was initially scheduled for 10 March. However, one of our panellists has been caught up in the travel disruptions in the Middle East. Rather than go ahead without the full panel, we've moved the session to Wednesday 25 March.
If you've already registered, your spot is secured and you'll receive the joining link the day before the new date.
Compliance anxiety is keeping aged care providers stuck. This Q&A will get you unstuck.
Providers are asking the questions: Can we use ChatGPT for documentation, and how? What happens if staff upload resident data? How do we actually implement AI without triggering an investigation?
This webinar answers them directly. You'll hear from the expert who understands the regulatory landscape, the CEO who's already implementing AI in aged care operations, and the developers who build these systems. No hype, and no fear-mongering either—just straight answers to the questions stopping you from moving forward.
What you'll walk away with:
Clear guidance on what can be done with AI in your operations (and how)
Real examples of implementation from an aged care provider using it now
Technical insight into how these tools work and where the actual risks are
Regulatory context so you understand what compliance actually requires
Who should attend:
Board members, CEOs, managers of aged care providers, and anyone making decisions about AI adoption who needs practical answers instead of speculation.
Format:
60-minute live Q&A. Bring your questions—we'll answer them. Submit your questions prior to the session to the host, George Gouzounis on LinkedIn, or by choosing "Contact Host" > "Other" in the contact form below.
Panel Members
Amanda Birkin
Amanda is a registered nurse and aged care executive with over 30 years’ experience across clinical practice, governance, and provider compliance. She is the CEO of the Croatian, Ukrainian & Belarusian Aged Care Association (St Annas Residential Care Facility and Home Care) and has supported services through accreditation, regulatory reviews, and ongoing sector reform. Amanda holds a Master of Business Administration and is passionate about improving productivity and efficiency through better workflows and the practical use of technology. Her current focus is on using AI to reduce administrative burden and streamline everyday work, enabling staff to spend more time with people rather than paperwork. While often seen as impersonal, Amanda views AI as an opportunity to bring people together by supporting safer, more connected, and more human-centred care.
Dr George Margelis
George is a medical practitioner and digital health leader with more than three decades of experience across healthcare and technology. He is the Chief Technology Advisor to Ageing Australia and has previously chaired the Aged Care Industry Technology Council. He has held senior health IT roles, including Chief Information Officer in private hospital groups, with a focus on electronic health records, telehealth, and system integration. George is an Adjunct Associate Professor at Western Sydney University, contributing to research in telehealth and health systems. He has been recognised for his contribution to digital health and aged care technology, including induction into the IT in Aged Care Hall of Fame.
Emmanoel (Manos) Katris
Emmanoel is CEO of Innovation Philosophy, a health tech company developing AI solutions for the aged care and broader healthcare sectors. The company has launched AgedCareAI, part of the Lisi AI suite, which automates documentation and operational workflows for aged care organisations using secure, enterprise-grade Microsoft technologies. He previously served as Head of Information Technology at St. Basil’s Aged Care NSW & ACT for five years. With over 30 years of experience in technology, including serving as CEO of multiple technology companies in Europe, Emmanoel brings deep expertise in high-level security and data protection requirements, including GDPR, and specialises in translating complex regulatory and business requirements into practical, scalable digital solutions.
Peter Kokinakos
Peter has spent almost four decades helping organisations make informed, evidence-based decisions that drive sustainable business growth. He works closely with leaders to move beyond basic reporting and toward genuinely data-driven organisations, where analytics uncover deeper insights, reduce risk, and reveal new opportunities. Throughout his career, Peter has partnered with some of the world’s leading analytics and technology organisations, including Cognos, IBM, and SAS. This experience gives him a practical, real-world perspective on how data, analytics, and emerging technologies can be applied in complex, highly regulated environments such as aged care. Today, Peter is focused on how advanced analytics, machine learning (ML), and artificial intelligence (AI) can support more precise decision-making, improve operational oversight, and ultimately enable better outcomes for consumers and care providers alike. He is passionate about sharing best practice, lessons learned, and real customer success stories, and values learning from peers across the sector.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
