Overview of the Participant Journey

The National Disability Insurance Agency invites current and prospective NDIS participants, their families and carers to attend an information session to learn more about our improved processes. We’re improving how we deliver the NDIS so that people who use it are better supported every step of the way.

These new processes will eventually replace the current computer system and Myplace portal. We want to make sure current and prospective NDIS participants, their families and carers have the best experience

In this session we will give you an overview of the improved processes that participants will see in the new system, including information on community connections, access, and creating and using your NDIS plan.

Sessions cover;

• Making Connections and Applying to the NDIS
• Creating an NDIS Plan 
• Using and Changing an NDIS Plan

Each session covers the same content, and attendees should only register for one session in each subject.

Please note:

Sessions are delivered via video-conference using Microsoft Teams, and are offered over multiple dates to allow flexibility for attendees.

Registrations close one business days prior to the session date or once tickets have sold out. We only accept individual registrations for events to ensure all attendees receive links to join. Please only register once.

One day prior the event, the MS Teams link details and instruction for how to login will be sent to the email address you provide at registration, so please ensure you enter your email address correctly when registering.

Accessibility is important to us. If you have accessibility requirements, please advise when registering. A minimum of five business days' notice is required to book Auslan interpreters and live captioning services.

Please note: If you have requested accessibility services, these services are provided by an external provider. Your personal details will be given to the Accessibility Service at the time of booking.

For any enquiries regarding this session, please contact events@ndis.gov.au and include the session name in the subject line.

The National Disability Insurance Agency (NDIA) uses Humanitix to register, promote and give out tickets for our events. When you register for our events, Humanitix will store your data (including personal information) in their servers which are located in Australia. By registering for our events through Humanitix, you agree and accept the Humanitix Website Terms of Use, Attendee Terms, Privacy Policy and Community Guidelines.  This means that by registering for our events through Humanitix, you agree that you have entered into a legal contract with Humanitix in relation to the terms set out. If Humanitix handles your data and breaches the Australian Privacy Principles set out in Schedule 1 to the Privacy Act 1998 (Cth) (Privacy Act), the NDIA won’t be accountable under the Privacy Act. 
If you do not want to use Humanitix to register for our event, you can contact the NDIA Events team on events@ndis.gov.au, and include the event’s session name and date in the subject line, please provide your full name, email and mobile number and any accessibility requirements you might have in the body of the email.