AU/UK : Navigating Distress : Creating a Distress Protocol

ON : October 15 at 6:00 - 8:30pm (AU: AEST- Sydney, Melb, Canberra) or 9:00 - 11:30am (UK - GMT - London)

Trauma is more common than you think and can show up in places you may not expect. Did you know that more than 70% of adults experience at least one traumatic event in their lifetime (WHO World mental health survey)?  Trauma is not necessarily restricted to specific cohorts or topics, which is why trauma informed design practice is important for every research project not just in contexts where you might expect trauma to show up. 

Trauma-informed practice recognises that trauma can exist for people and can affect their lives. It emphasises appropriately responding to the effects of trauma. People who have experienced trauma can become triggered easily, including during research, which can lead to experiences of distress. 

Through reducing risk of potential stress for participants throughout research engagements, becoming aware of distress signals, and responding to distress appropriately, design researchers can reduce risk of causing harm during research engagements. 

Lets conduct research that helps not harms.

REQUIREMENT : A basic understanding of trauma informed practice (if not, you might consider doing Part A of this training first - this module is Part D of this longer training)

• What is distress?
• What happens physiology when people become distressed?
  
• Signs of distress to look out for in participants 
• Managing our own stress 
• Apply some tools/frameworks to plan your research/co-design engagements
  • How might we minimise stress so participants do not move into distress?
    
  • What actions to take should distress show up.

Who is the workshop for?

The workshop is for people conducting research with people who may have experienced trauma and who want to be more trauma informed in their practice. This may include Service Designers, UX Researchers and Co-design practitioners. 

What will you take away?

• A better understanding of traumatic stress and how to navigate distress should it arise
• Some tools and frameworks for planning including creation of a protocol to help you determine what actions to take should distress arise during your research engagements.
  
  Read an Article that relates to this training on LinkedIn