Accessibility

Event: Autumn Courtyard Tours

General information

Travel instructions

Bus: The two closest bus stops are on Federation Mall. From there, it is a 200 metre walk across the Forecourt to the Main Front entrance of Australian Parliament House. Hazards on the Forecourt include a water feature surrounded by bushes, loose red gravel, bollards and occasionally, barriers surrounding maintenance work areas.

Entry instructions

To enter Australian Parliament House visitors will go through a security screening process like at the airport. Visitors with pacemakers and other medical devices should inform Security Officers before passing though the magnetometers. There are always male and female security officers to use the hand wand metal detector, if needed. Visitors with prams will need to take the child out of the pram and put the pram through the conveyer belt screener. Parents walk through the magnetometer with the child in their arms. There are some flashing lights, and it can be busy and noisy in the security screening area

After entry instructions

Meet at the Concierge desk located in the Marble Foyer. The desk is located on the right side of the foyer after coming through security. A concierge is present in the foyer and can assist in directing to the desk or to bathrooms.

Hazards

Most of the visitor attraction areas of Australian Parliament House are on the first floor, accessible by stairs or lifts on both sides of the Marble Foyer. There are a variety of floor coverings including polished stone, timber and carpet. The carpet is thick in some areas and can make using a wheelchair or walker more challenging. This tour is a walking tour, participants make their way through internal areas and private courtyards of the building and may encounter uneven surfaces and changing weather conditions. We recommend comfortable shoes and dressing to the weather conditions.

Toilet location

There are multiple accessible bathrooms in the public areas, and there is an adult-hoist change facility bathroom adjacent to the Post Office. There are two parents’ rooms in the public areas, one is near the entrance to the Queens Terrace Café, the other on the eastern side of the building on level one.

Accessible parking

The row of visitor parking closest to the visitor car park entrance ramp are designated for accessible parking.

Guide Dogs

Guide dogs and other assistance animals accompanied by their handler are welcome in the public areas.

Wheelchair availability

Wheelchairs can be borrowed from the Information Desk located in the Marble Foyer as required.