Buddy Skills for Care and Support Staff

E-Learning: Self-Paced (approx 30-minutes) - this must be completed by 23/01
Online Live Training: Thursday 23 January 2025
Time: 10.30am to 11.30am SA | 11am to 12pm VIC, NSW, ACT, TAS | 10am to 11am QLD | 9.30am to 10.30am NT | 8am to 9am WA
Audience: Care and Support staff who work as a buddy for new staff
Presenter: Donny Raets from Preventing Harm Initiative

Do your staff know how to be a great buddy? Are you confident that they will be able to support new staff in a way which meets your organisation’s expectations?

This course will teach staff working as buddies to provide an excellent induction to new care and support staff, improve the experience of the person receiving services and meet Quality Standards.

Part 1: eLearning (self-paced online module) - duration 30 minutes

• Understand the role and responsibility of staff who are buddies, including their scope of practice and role boundaries
• Be aware of health and safety risks and understand the importance of policies and procedures
• Orientate the new staff member to use a person’s care and support plan and documentation requirements
• Providing support, preparing for, and completing a buddy shift

Part 2: Instructor Led Training via Zoom - duration 1 hour

Strategies for helping buddies to:

• Build rapport with new staff
• Demonstrate/model good practice
• Use a team approach
• Encourage new staff
• Provide feedback in a positive way

TERMS AND CONDITIONS

By ordering tickets, you as the buyer and the ticket holders agree to:

• Not circulate or distribute the weblink or resources to any person or organisation who is not a registered attendee
• Not show the event in a group setting where unregistered attendees are present (you will either receive an invoice for the extra attendees or be removed and no refund given)
• Not make any recordings or capture the video or audio in any capacity

ACIA reserve the right to:

• Remove unauthorised participants from a session if no response is received by the unauthorised attendee within 10 minutes (by Zoom chat).
• Request all participants to turn on their camera

By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible. No refund or transfer will be given for non-attendance.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of ACIA. ACIA disclaims all liability in relation to actions taken in response to information presented by speakers.