CHICC Expert Workshop - Lean, Mean and Compliant: Usability Strategy for Quick Early Wins

Are you ready to get lean, mean and compliant? Transform your product development journey with experts who understand the importance of usability engineering and human factors to improve safety, mitigate risk and minimise development costs. 

This CHICC Expert Workshop is your gateway to mastering a lean usability strategy that meets regulatory requirements, without breaking the bank.

Tailored for digital and connected health startups, medical device startups, product designers, engineers and manufacturers, this interactive workshop will delve into practical approaches to usability for quick early wins. You’ll discover the crucial foundations of lean usability and compliance documentation to prepare for submission. Using real-life applications spanning wearables, home-use devices and various digital products, you’ll learn how to navigate user recruitment, submission timelines and iterative updates to keep you ahead of the curve.

Don't miss this opportunity to supercharge your strategy with UE and UX experts Sento Solutions – ensuring your solution not only meets regulatory standards, but also delivers an efficient, economical and exceptional user experience.

Key topics and insights:

• Foundations of lean usability: essential documents and iterative updates for submission readiness
• Real-world case studies illustrating geographic considerations, cost-saving formative methods, and submission timelines
• Practical tips for recruiting clinicians, users, and patients
• Live problem-solving digital product example
• Open Q&A to address specific concerns and scenarios.

What you’ll gain:

• A clear understanding of lean usability strategies to streamline product development
• Insights from real-world case studies covering wearables, home-use devices, and a variety of digital products
• Tools to address key FAQs, including cost-effective testing, compliance documentation, and recruitment strategies
• A roadmap to derisk usability challenges early and effectively.

THE DETAILS

Date: Tuesday 25 February 2025

Time: Guest arrival: 9:45 am | Workshop proceedings: 10:00 am - 1:00 pm (AEDT)

Where: Connected Health Innovation and Commercialisation Centre (CHICC), Level 2, 99 William Street, Melbourne

Session format: In-person delivery with presentations, interactive audience engagement and Q & A 

Registration: Free to attend, with thanks to the State Government of Victoria

Who should attend:

• Medical device, digital and connected health startups
• Engineers, product designers, developers and manufacturers

INDUSTRY EXPERT

Carla Zampaglione, Managing Director, Sento Solutions | Expert Usability Engineer | Croissant Connoisseur

Carla, a former mechanical engineer with international product development experience, founded Sento Solutions, a consultancy specialising in Usability Engineering (UE) and Human Factors (HF) for medical devices and digital healthcare products.

As the only company in Australia exclusively offering these services, Sento has become an industry leader, contributing to over 30 successful medical device and SaMD developments. Carla oversees client relationships, industry partnerships, accelerator collaborations, and mentoring programs. She excels in user research, usability study facilitation, and deep regulatory knowledge. Carla also sits on Swinburne's Centre for Design & Innovation advisory committee and enjoys mentoring STEM students, teaching spin classes, and leveraging her qualifications as a French Pastry Chef.

Important note for attendees: 

To encourage inclusive and open dialogue, this event operates under Chatham House Rule. We kindly ask that you do not film or record this session, including the use of unauthorised AI notetakers.  

Please be advised that photographs and videos may be taken by ANDHealth staff. By attending this event, you agree to being filmed or photographed, and acknowledge that these may be used for marketing or promotional purposes. 

Conditions:

• CHICC workshops are free to Victorian digital and digitally enabled medical technology companies, thanks to the support of the Victorian Government, Department of Jobs Skills Industry and Regions.
• To ensure we can continually improve your experience, we kindly request all companies utilising CHICC events complete surveys and reporting requests as a condition of registration. Your feedback helps us provide the best support for Victorian digital health companies.
• Numbers are strictly limited. ANDHealth reserves the right to allocate limited availability to maximise the number of companies that will benefit from the program.

This CHICC workshop is powered by ANDHealth and supported by the State Government of Victoria.