Free CLO Refresher Training - Book Today

Name: Free CLO Refresher Training - Book Today
Start: 2025-08-25T05:00:00-0400
End: 2026-02-01T20:30:00-0500

Mon, 25 Aug, 5am - 9am EDT

Online Event

Uniting Care - Gambling Help Service

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Event description

Free CLO Refresher Training - Book Today

Your Customer Liaison Officers (CLOs) are key to creating a safe and supportive venue environment. Our free online refresher training makes it easier than ever to keep their skills sharp—no travel, no disruption, just practical learning delivered straight to your screen.

✅ Delivered online – attend from anywhere
✅ Short, engaging sessions
✅ Aligned with harm minimisation responsibilities

Whether your team is new or experienced, this training helps reinforce best practice and build confidence in responding to gambling harm.

Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity

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Uniting Care - Gambling Help Service

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Take control of your gambling

Our Gambling Help service provides counselling, support and information to individuals who are negatively affected by gambling. We offer free and confidential services in Far North Queensland and the Wide Bay-Burnett Region.

What is problem gambling?

You may have a problem with gambling if:

You find it difficult to limit the amount of money spent on gambling
You find it difficult to limit the amount of time spent on gambling
You struggle to sleep because of your problems with gambling
You lie about how much you gamble

Problem gambling may lead to adverse consequences for the gambler, significant others, families and for the wider community. If any of the above apply to you, ask for help now.

How our Gambling Help service can support you

Call us or enquire here to arrange an appointment.
Your first appointment will be 60 to 90 minutes and can be face to face or over the phone.
We use evidence-based Cognitive Behavioural Therapy and Interpersonal Psychotherapy to achieve your goals.
Appointments can be weekly or fortnightly and run for six to 10 sessions, but there is no minimum or maximum number of sessions.
When you are ready you can choose to space out appointments or stop them completely. You can restart at any time and all appointments are free.
We will call you a month after you cease appointments to make sure your goals are on track.

We also offer

Assistance with self–exclusions. We can help you fill out and lodge the paperwork required for venues you wish to be excluded from
Referrals to other support services
Responsible Service of Gambling (RSG) refresher training and Customer Liaison Officer training to gaming venues
Professional Development programs to service providers
Education around gambling to various community groups
Gambling awareness program to schools

Tips for safe gambling

Leave key cards at home and take only the cash you are prepared to lose
Keep a diary of wins and losses. Download our diary template here
Challenge irrational thoughts about gambling. Download our worksheet here.
Write a list of pros and cons of gambling. Download our Decisional Balance Sheet here.
Do something different that you enjoy: take a walk, see a movie or visit a friend. Download our Coping With Urges fact sheet here.
Talk to someone about your gambling.
Seek support from a qualified Gambling Help counsellor. Enquire now.

Get tickets

Mon, 25 Aug, 5am - 9am EDT

Online Event

Hosted by Uniting Care - Gambling Help Service