Communication Essentials (Launceston)
Event description
Course Content
One of our most popular workshops, this workshop focuses on fundamental information for effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations.Â
The workshop will also cover:
- Communication Styles
- Active listening and using your voice effectively
- Communication tips and techniques
- Body language do’s and don’ts
Learning Outcomes
By the completion of this course the participant will be able to:
- Understand preferred communication methods
- Understand communication barriers and learn strategies to communicate more effectively
- Have greater confidence interacting with others
- Develop essential communication skills
- A Personal Action Plan
Who should attend?
This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.
Delivery Information
Duration: 2 hours
Locations: State-wide
Investment
$175 TCCI member
$260 non-member
More Information?
Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au
PLEASE NOTE:
If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au
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