Communication Skills

Please note: this event is run by the Small Business Development Corporation for small business owners in Western Australia only.

Your personal communication style can influence how people perceive your business. While many business owners spend time and money developing their business brand, unfortunately they don’t always put the same effort into developing their communications skills. These skills play an important role in building lasting business relationships and also reflect on the image and reputation of your business.

In this session, you will complete a communication audit to explore your current strengths and develop strategies to improve your core skills.

This topic covers:

• Identifying your key communication skills;
• How to boost your communication style;
• Navigating challenging business conversations;
• Developing an effective elevator pitch for your business;
• Using authentic persuasion vs coercion and manipulation to achieve results.

This session is for people whose communication skills are impacting on their ability to attract new clients or building their business and who would like to speak with more clarity when promoting their business or when communicating with clients. Please note: this is a small group session with a highly interactive format. If you are not able to attend please cancel so your limited spot can be made available to another small business owner. 

The facilitator of this topic, Cindy Kennedy is the founder of Shine Consulting. She is a leadership consultant and performance coach that specialises in leadership presence, impact and influence.

This workshop is presented by the Small Business Development Corporation, a Western Australian Government agency that helps small business owners to start well, survive and thrive. We offer free resources, business advice and low cost workshops covering what you need to know to boost your chance of business success. Turn to us for free, practical support to help your small business journey run smoothly.
133 140
smallbusiness.wa.gov.au

Important booking information

Bookings are limited to two tickets each, however you can make more than one booking. If you are booking for more than one person, please provide each person's email address so they receive our emails with important links and downloads.

To book for larger groups, please contact us on 133 140 or email workshops@smallbusiness.wa.gov.au

If you cannot attend, please cancel so your place can be made available to another business owner. You can cancel your booking from the update order button on your order confirmation email. Cancellations and refunds for paid workshops can be made up to 24 hours before the workshop starts.

Additional information for workshops

We are committed to supporting all WA small business owners, including those with diverse needs. Our workshops are delivered in a variety of buildings, locations and formats. If you would like further information about accessing a particular workshop, please email workshops@smallbusiness.wa.gov.au or call 133 140.