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Compassion in Conflict Workshop - 4 hours over 2 evenings

Price $390 AUD Get tickets

Event description

EARLY BIRD DISCOUNT 15% - use code EARLY15 before 31. May 2023


Positive Conflict skills are a foundational leadership competency. Compassion in conflict helps you transform the energy of conflict into meaningful contribution – every day and in every interaction.

Based on the premise that conflict is an opportunity to create something better, you’ll learn how to utilize conflict productively and experience the immeasurable benefits of effective communication in challenging situations with this workshop.

THIS WORKSHOP GOES OVER 2 Evenings - 2 hours each

Wed, 28. June 2023 from 5:30pm till 7:30pm


Fri, 30. June 2023 from 5:30pm till 7:30pm

EARLY BIRD DISCOUNT 15% - use code EARLY15 before 31. May 2023


In this workshop with ILONA you will learn & experience

  • how to get your message across to inspire others to achieve common goals
  • how to listen differently & effectively to fully understand what others have to say
  • how to keep your balance and sanity when others lose their cool
  • how to help your staff, patients, and teams stay out of drama in difficult conversations
  • how to stay open, resourceful, and establish accountability and boundaries



#1:  People Management, Mid-level and Frontline Management, Team Leaders

Leverage your time & effort by leading good communication culture in your company or practice... and feel confident to handle tough situations, where others lose their energy and nerves.

#2: Medical Professionals of RANZCOG for their Professional Development (CPD points applicable)

Perfect if you want to take a different course to the usual training courses. Dramatically enhance your ability to communicate & connect with your patients and hospital & practice teams.

#3: People who are focused on humane & dignified leadership

People leadership is especially now rapidly changing, with new demands from the C-suite, from employees, and from organisations and society. Impress with dignified communication to highlight your aptitude for agility, inclusion and health and well-being at your workplace. 



You will be contacted by Ilona to confirm your registration.

About 10days before the event, you will be invited to fill in a questionnaire so that Ilona can provide you with your personalised report on your Drama Resilience and a workbook at the seminar.


Ilona VASS is obsessed with remarkable communication and positive conflict management. She is on an inspired mission to improve the way humans speak with each other and handle challenging conversations, always having a positive outcome in mind.

Ilona loves to assist people leaders, mid-level managers and medical professionals to develop engaged, thriving and supportive workplaces and patient/client engagement. She believes a healthy and compassionate company/hospital/practice culture equals a people-focused and profitable business where drama and toxic relationships have no place.

Working with Ilona is like the calm before the storm, where you learn & practice applying compassion in difficult conversations with ease and grace, keeping a positive outcome in mind.

Ilona is a certified trainer of LOD Programs.



Life got in the way, and I can't make it to the event, can I refund the fee?

You can refund the full amount up to 1 month before the event, 50% up to 14 days before the event and no refund thereafter.

You can transfer to another course date for FREE up to 14 days before the event. This also is applicable to COVID-related travel-bans and restrictions. If you transfer to another date after 14 days, an admin fee of AUD100 applies.

I can't go, but I would like a colleague/friend/family to go instead of me. Is this possible?

This is possible up to 10 days before the event. If you want to send someone else within 10 days of the event, a fee of AUD100 applies. We take special care to provide you with your personalised material, so we need time if we are to provide this for another person.

I have more questions, who can I speak to?

Please send an email to with your phone number, and Ilona will contact you.

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Refund policy

Please refer to Frequently Asked Questions in the Event Description