Healthcare Communication Masterclass - Senior Clinicians Programme

Residential |17-19 March 2027 | Waurn Ponds Estate, Geelong

Hosted by the Healthcare Communication Collective.

An intensive programme for experienced clinicians ready to examine their most challenging conversations and lead with greater influence.

This residential masterclass is designed for experienced clinicians who wish to examine their communication practice with the rigour it deserves. Over three intensive days, participants will critically appraise the evidence base underpinning complex clinical conversations, work with highly specialised simulated patients, and develop a transferable framework for communication excellence across patient care, team leadership and supervision.

Cohort places are strictly limited to ensure a peer-level experience among senior clinicians.

Waurn Ponds Estate sits on Deakin University's campus, one hour from Melbourne. Far enough from clinical demands to allow genuine reflection, close enough to remain accessible. The residential format is deliberate: the most productive conversations of the programme often happen outside the formal sessions and the Estate provides the environment to support that.

During the masterclass delegates will:

• Critically appraise the evidence base underpinning effective clinical consultations, identifying where current frameworks apply and where they fall short in complex or high stakes practice

• Analyse patient-clinician, and inter professional interactions to identify communication patterns and deploy this as a structured tool when supervising and developing junior colleagues

• Draw on inter professional perspectives to examine persistent communication challenges, including those rooted in team dynamics, hierarchy and organisational culture

• Lead high stakes conversations with precision and confidence across health behaviour change, risk communication shared decision-making, prognosis and end-of-life

• Pressure test advanced communication in a psychologically safe environment using highly specialised simulated patients to rehearse scenarios that real clinical time rarely allows

• Build a transferable personal framework for communication excellence that operates across patient care, team leadership, supervision and institutional influence.

What previous participants have had to say:

'The Masterclass has helped me regain my focus in being a clinician and teacher. It has achieved this by injecting humanity into the acquisition of communication skills.  This will no doubt improve my career satisfaction and hopefully my patients’ and team’s experience and outcomes.' - participant 2026

'The three-day masterclass was delivered in a highly respectful and safe format and environment that allowed for effective and deep learning. The facilitators are world class and highly skilled. I would love the opportunity to repeat the course and will recommend it to others. ' - participant 2025

'The course surpassed my expectations. Beyond the opportunity to learn from the expertise of the facilitators, learning from the experiences of other colleagues/participants made this course so rich and very rewarding.' - participant 2026

Who should attend?

All senior clinicians, health professionals and educators seeking to further consolidate and extend advanced communication skills.

Who we are:

Learn more about the Healthcare Communication Collective and our facilitators on our website https://www.healthcommcollective.com.au

This Masterclass is for 16 senior clinicians who are ready to uplift their communication skills to be effective and efficient in clinical practice. Change the conversation, transform the care.

Masterclass Inclusions

• Accommodation and breakfast for 1 guest for 2 nights, with check in 16 March and check out 18 March 2027 at Waurn Ponds Estate

• Participation in the Masterclass, with a fully catered day package from 16-18 March 2027 for one delegate

• Dinner and beverages at the Waurn Ponds Estate Restaurant on 16 and 17 March 2027, for one delegate

• Access to complimentary Waurn Ponds Estate facilities, including swimming pool, gymnasium and walking trails

• Complimentary wireless internet

• Complimentary self-parking

• Certificate of participation for CME purposes

Exclusions

• Transport and flights to Waurn Ponds Estate

• Mini bar, room service and incidentals

• Meal charges for in-room guests (breakfast, lunch, dinner and all other meals and beverages)

• Accommodation charges where an additional room or additional bedding is required

• Optional extras

• Please note the event program is reserved for registered delegates.

Waurn Ponds Estate Website

Cancellation Policy

If a participant chooses to cancel their confirmed registration, or cannot or does not attend the program, the following fees and conditions will apply:

• The registered participant may nominate a substitute delegate in their place in the program at no additional charge. To do so, both the registrant and the nominated substitute must provide written notification to info@healthcommcollective.com.au at least ten working days prior to the first day of the program.

• The registered participant may alternatively cancel their registration in writing to info@healthcommcollective.com.au at least ten working days prior to the first day of the program and pay the applicable cancellation fee.

• Registration cancellations received:

More than 90 days prior to the event will incur a cancellation fee of 10% of the registration fee including GST

Between 90 and 45 days prior to the event will incur a cost recovery fee of 50% of your total registration fee including GST

Less than 45 days prior to the event will incur a cost recovery fee of 100% of your total registration fee including GST.