Online Group Practice and Skill Development - Joint Session (Introduction and Agenda Setting)

This session is for accredited mediators or people who are enrolled in the Facilitated Discussion Certificate Course, or people who have completed the 5 week online Conducting Workplace Facilitation webinars.

These sessions are conducted with accredited and experienced workplace mediators.  They are designed for mediators to be able to practice their skills in a safe and collegial environment for the purposes of developing your mediation practice.  

Upon registration you will receive a scenario of a common workplace conflict.  

Your session is a role play and you are given the opportunity to rotate through the different roles as a mediator, and the disputing employees. You will be given the opportunity to practice your introduction and setting the agenda with the two participant role players.  You will also take turns at being the mediator or an employee participant.  You will get to observe and be observed overseen by a trained, experienced mediator coach to provide guidance and feedback.  

You will be provided feedback about;

• Your introduction
• You explanation of the mediation process and your role
• Rules of engagement
• Expectations (of the parties)
• Explaining logistics
• Your engagement and repore with the participants
• Listening to the parties and identifying issues
• Answering common questions
• Setting the agenda and prioritising the agenda
• Mediation micro-skills (how many you use and how effectively you use them)
• Feedback from the participants