Creative Problem-Solving Training

Creative Problem-Solving Training Outline

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Lesson One

Getting Started

• Icebreaker
• Housekeeping Items
• Workshop Objectives

Lesson Two

The Problem Solving Method

• What is a Problem?
• What’s Creative Problem Solving?
• What are the Steps in the Creative Solving Process?

Lesson Three

Information Gathering

• Understanding Types of Info
• Identifying Key Questions
• Methods of Gathering Information

Lesson Four

Problem Definition

• Defining the Problem
• Determining Where the Problem Originated
• Defining the Current State and the Desired State
• Stating and Restating the Problem
• Analysing the Problem
• Writing the Problem Statement

Lesson Five

Preparing for Brainstorming

• Identifying Mental Blocks
• Eliminating Emotional Blocks
• Stimulating Creativity

Lesson Six

Generating Solutions (I)

• Brainstorming Basics
• Brainwriting and Mind Mapping
• Duncker Diagrams

Lesson Seven

Generating Solutions (II)

• The Morphological Matrix
• The Six Thinking Hats
• The Blink Method

Lesson Eight

Analysing Solutions

• Developing Criteria
• Analysing Wants and Needs
• Using Cost/Benefit Analysis

Lesson Nine

Selecting a Solution

• Doing a Last Analysis
• Paired Comparison Analysis
• Analysing Potential Problems

Lesson Ten

Planning Your Next Steps

• Identifying Tasks
• Identifying Resources
• Implementing, Assessing, and Adapting

Lesson Eleven

Recording Lessons Learned

• Planning the Follow-Up Meeting
• Celebrating Successes
• Identifying Improvements

Lesson Twelve

Wrapping Up

• Words From the smart
• Lessons Learned