Critical Elements of Customer Service
Event description
What are Critical Elements of Customer Service? Have you ever wondered why many organisations fail when it comes to providing even the basic customer service they should? If you have a team who need to provide a standard in Customer Service then this session is perfect. We not only provide techniques and skills within this session, we are also able to provide additional information on the standard you require for the team. This Customer Service Session named “Critical Elements” is a great session to learn about the critical requirements to provide customer service setting a standard to follow.
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual and organisational goals to strive for? If you responded yes to any of the above questions, this training session will be of benefit to you. As we develop the material in this interactive session we provide guidance throughout on your specific industry and business needs.
This session can be customised to suit. We are also available to add modules from any of our training sessions which will then benefit you in creating a unique training session. Would you like to know more about Paramount Training & Development’s Guarantee? We provide the IMPACT system which enables you to know exactly what type of training to expect.
Contact us today for any training requirements or needs. Our team are available to help and can provide sample material for you to view. We also can put together a full workbook for you to view the content before conducting the training. So you know what to expect and to guarantee you are 100% satisfied. Customised training for companies and workshops in Gold Coast, Sydney, Brisbane, Melbourne, Darwin, Perth, Parramatta, Canberra, Adelaide and Parramatta. Australia Wide.