Dates

Wednesday 13 and Thursday 14 August 2025. (Bookings close at 12noon Friday 8 August 2025, unless sold out prior).

Please note this course commences at 9.00am and runs till 4.30pm both days

Support Your Teams Better, Without Becoming a Developer

Middle managers are increasingly responsible for delivering value through digital tools, dashboards, and systems — even if they’re not the ones building them.

This course is designed for team leaders and functional managers who want to understand how to scope digital solutions, collaborate effectively with analysts and developers, and avoid costly overbuild or missed opportunity.

You'll leave with the tools and confidence to make better decisions, communicate expectations clearly, and support your teams sustainably — without needing to become a technical expert.

What You’ll Learn

How to assess whether a problem should be solved with a digital solution
When to eliminate, delegate, configure, buy, or build — and how to decide
How to sketch and communicate a solution using structured thinking
Hands-on experience with Power BI to understand what your teams need from you
How to commission, review, and govern dashboards and low-code tools effectively
Frameworks for escalation, risk, and ownership of digital workstreams

Who Should Attend

This course is ideal for middle managers, business unit leads, service delivery managers, operations heads, or any professional sponsoring internal reporting, workflow, or automation projects.

No technical background is needed — just a desire to better support and lead your teams in a modern workplace.