This program runs over the following dates and times:

Thursday, 22 February 2024 - 13:00 to 16:45 AEDT

Thursday, 29 February 2024 - 13:00 to 16:45 AEDT

Thursday, 7 March 2024 - 13:00 to 16:45 AEDT

Thursday, 14 March 2024 - 13:00 to 16:45 AEDT

In the age of the customer, digital and data has never been so important as a vital part of the marketing mix. But for many managers and leaders, the path to effectively leveraging digital and data is still unclear.

There are many digital marketing strategy courses out there but most focus on channel strategies and tactical execution.

Our program is designed to help mid-senior level marketing professionals understand the key aspects of digital marketing, how they fit into a wider marketing strategy and how to effectively enable success across marketing tech, data and ways of working.

This course will provide participants with the confidence as individuals and as a team to ask the right questions and guide the digital and data journey.

Highly interactive and practical, the program also provides a forum for you to sound board thoughts and ideas and wrestle with what digital and data means for your marketing strategy.

This course is currently available online for marketing professionals.

What you can expect to learn

01/ digital trends - changing the nature of marketing:

• Understanding key digital trends, changing consumer behaviours and consumption habits

• The benefits of digital

02/ digital strategy

• The marketing mix in a digital age

• Defining digital objectives & strategy inline with corporate and marketing strategy

• Development of online target audience and value proposition/s.

03/ customer journey mapping & the role of digital channels:

• Understanding and mapping the customer journey

• Introduction to the RACE model to plan an integrated marketing approach

04/ digital channel and experience management

• Leveraging digital channels as part of an integrated approach

• A closer look at search, programmatic, web, social, email and the role of content

05/ ways of working:

• Evolving ways of working to take advantage of the digital opportunity

• A look at agile ways of working in a marketing context

06/ data and analytics:

• Leveraging data and analytics to power digital ambitions

• A look at the world without 3rd party cookies

• Changing privacy regulations and the implications for marketers

07/ marTech:

• Navigating the MarTech landscape – tools and technologies available

• Selecting the right MarTech to underpin your digital strategy

08/ measurement:

• Defining a measurement framework to measure short- and long-term success

• Leverage learnings to improve performance

09/ digital leadership

• Leading through change

Who is the program for?

This Masterclass is relevant for mid – senior level marketers or digital professionals looking to up-skill and leverage the power of digital. As well as developing valuable skills for delegates, the course aims to generate immediate benefits for organisations with employees who feel empowered to make the right decisions in the digital space.

Course Facilitators

Teresa Sperti

A Customer and Digital leader with over 20 years’ experience working for leading brands including Coles, Officeworks and World Vision amongst others. Teresa most recently spearheaded the transformation of the marketing function at World Vision. During her tenure she led a team of over 70 people across analytics, data, digital, experience, content and more. Teresa’s leadership in the digital, product and customer space has delivered substantial growth and transformative change for organisations in rapidly evolving markets. A thought leader within the Australian Marketing industry, Teresa regularly presents at conferences and events on a diverse range of topics including customer experience, data, marketing technology and leadership.

Teresa is the founder of Arktic Fox, an advisory and learning organisation specialising in customer transformation and growth and is a Non-Executive Director of BIG4 Holiday Parks. She possesses deep expertise and knowledge in data, digital and customer experience and has led transformation change in large organisations. Teresa was named in the top 20 CMOs in Australia in 2018 which recognises Australia's most innovative and effective marketing leaders in the country.

Jonathan Henshaw

Jonathan Henshaw is a digital native with over 7 years’ experience working in performance digital for large brands such as MyDeal.com.au, The Good Guys and UNIQLO.

Jonathan is currently the Head of Product & Innovation at Ryvalmedia where he is responsible for driving and evolving the digital product with a central focus on innovation and digital transformation for client partners. Jonathan current leads the team to improve their creative and innovative thinking across all media planning & ideation by using market and proprietary tools.