Diversity, Inclusion & Communication
Description
This session is designed for health professionals seeking to strengthen inclusive communication, cultural safety and equity-focused leadership within healthcare environments.
The challenge
Healthcare professionals work within increasingly diverse clinical, cultural and interdisciplinary environments where communication, inclusion and psychological safety directly impact patient outcomes and team performance. Common challenges include:
• Navigating cultural differences in communication and care
• Reducing bias and improving equity in healthcare delivery
• Building psychologically safe team cultures
• Communicating inclusively with patients, families and colleagues
• Supporting diversity while maintaining effective collaboration and trust
Our approach
Grounded in psychology, cultural safety principles and evidence-based communication frameworks, this session focuses on practical approaches to inclusive leadership, culturally responsive communication and psychologically safe healthcare environments.
What you’ll explore
• Cultural safety and inclusive communication frameworks
• Psychology of bias, inclusion and belonging in healthcare
• Equity-focused leadership approaches within clinical environments
• Strategies to strengthen psychological safety and team culture
• Practical communication techniques for diverse patient and team interactions
• Approaches to improving collaboration, trust and inclusion across healthcare settings
Who this is for
Health practitioners, allied health professionals, clinical leaders, practice managers and healthcare teams seeking to strengthen inclusive communication and culturally responsive practice.
This is a practical inclusion and communication-focused session.
CPD eligibility
Every Limestone Group health program is structured to support AHPRA CPD requirements, including evidence of identified learning needs, learning objectives and documented reflection. Programs are designed to strengthen the professional and psychological capabilities that shape effective healthcare practice, including communication, leadership, ethical decision-making and wellbeing.
A certificate of completion is provided for your CPD portfolio and AHPRA audit record.
Lineup
Suzanne (Sues) Tonks
Sues Tonks is the Managing Director of Limestone Group and one of Australia's most experienced practitioners at the intersection of psychology, executive leadership, and strategic communication. She is completing a Doctor of Philosophy in Psychology at Monash University as part of a double award programme incorporating the Masters of Educational and Developmental Psychology. She has completed all coursework, placements, and her thesis, with conferral pending publication of a submitted peer-reviewed journal article currently under review. She holds Provisional Psychologist registration with AHPRA. Sues also holds a Bachelor of Business and Commerce and a degree in Communication, and brings more than 20 years of senior practice across C-suite executive development, corporate strategy, government, not-for-profit organisations, creative agencies, and business owners. Her specialisations include issues management and public relations, and she has worked intimately with global brands and ambitious entrepreneurs at the highest level of decision-making. She is the developer of the AIMPI (AI Management Personality Inventory) and leads all Limestone Group programmes, coaching, and strategic intensives. Sues is a sought-after speaker and guest panelist on leadership, AI, psychology in professional practice, and the future of work.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
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