Documentation as Practice - August 2025

Case note documentation is not ‘admin’: in responding to domestic and family violence (DFV), careful and dignifying case noting serves several purposes: evidence building to note patterns of control, documenting the client’s narrative, noting risk and safety issues, and risk management plans.

Workshop face to face
10am – 1pm

Case note documentation is not ‘admin’: the way people’s lives are documented by practitioners in systems has implications for interventions, service responses and clients’ identities and stories.

This workshop will challenge the idea of relegating this form of practice to an afterthought or an admin task. We need to re-orient our thinking about documentation as a critical form of practice and intervention.

Learning Outcomes:

Workshop

• Re-orient our thinking about the purpose and implications of case notes and written practice.
• Revising our case note documentation from feminist intersectional and anti-oppressive frameworks.
• Case examples and practice through reflective activities.
• Demonstrate how collaborative documentation is a survivor-centred approach that results in more dignifying and safer care, response, and notes.
• Explore collaborative documentation and discuss best practices for process and context.

Event Details:

Session Details: Wednesday, 20th August 2025
Time: 10:00am - 1:00pm AEST (QLD time)

Location: Karstens Brisbane, Level 24/215 Adelaide Street, Brisbane City, QLD, 4000.

Who should attend

For all professionals working in Domestic and Family Violence, Sexual Violence, and Women's Health and Wellbeing

About the presenter/s

Tracy Castelino

Tracy has been working to challenge and eliminate injustice and inequality for over 20 years. She has a passion for seeking respectful and innovative ways of working with individuals, organisations and communities to respond to the various issues that cause marginalisation and vulnerability. Tracy, with her ShantiWorks’ team, works to create a reflective, educative space as a way to explore key issues such as domestic violence, whiteness and racism and responding to trauma.

Lisa French

Lisa French is a social worker living in Melbourne and has worked in the field of violence against women in Victoria and Queensland. She has worked in direct practice as an advocate in domestic violence programs. Lisa remains engaged in working directly with women and survivors of violence providing individual counselling.

Travel support is available* – click here to apply. If you are unable to download the application form please email workforce@healingfoundation.org.au to receive a copy. *Target Group Services Only