Effective Performance Management – 1 Day Workshop in Wollongong
Description
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Course Description:
Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training.
This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation.
The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role.
Course Contents:
● Managing Performance to Increase Productivity with our Quality Training
● Management is ultimately about getting things done through others. Without a structured and clear approach to managing performance, where employees know what is expected of them and how they should approach their role, a manager is unable to effectively meet the level of productivity that is required. This will reflect badly on them and can impact on their own development.
● Therefore, managing performance can be one of the single most important things for a manager to get right. This requires a goal-focused, common-sense approach to working with employees that ensures they are motivated and focused on success.
● This ‘Managing Performance’ training course materials will provide you with everything you need to develop the skills and build the confidence of your management audience.
● Ultimately, the aim of these managing performance training course materials is to ensure you have the knowledge and skills to help you develop a team of high performing employees that are focused on success.
Course Feature:
At the end of this managing performance, you will be able to:
● Manage performance by setting clearly aligned goals that are documented
● Identify causes of poor performance whilst working with employees to improve and develop
● Recognise and communicate success, focusing on behaviour and result
● Cooperate with employees in order to increase productivity, morale and motivation
Who can attend?
Anybody who is interested in learning Managing Skills can attend this training.
Certification:
Once after the training you receive course completion certificate
Why is it Right Fit for You?
This program is ideal if you want to move beyond traditional appraisal systems and develop practical skills that truly improve team performance. It equips you with goal-setting strategies, structured communication techniques, and methods to handle poor, average, and high performers effectively. By applying these tools, you can build a motivated, productive team environment where employees feel supported, accountable, and driven to succeed.
Can this Managing Performance training be customized for our organization?
Yes, we offer customized in-house Managing Performance programs tailored to your organizational goals, culture, and performance challenges. The training can incorporate your internal appraisal systems, competency frameworks, and real workplace scenarios to ensure maximum relevance and practical impact. Delivery format, duration, and focus areas can be aligned with your leadership development strategy.
FAQs
- 1. Who should attend this course?
Managers, team leaders, supervisors, and professionals responsible for managing people.
- 2. Does this course focus on appraisal forms?
No, it focuses on practical communication and goal-setting skills rather than paperwork.
- 3. Is goal setting covered in detail?
Yes, goal setting is a core component of performance management.
- 4. Will poor performance management be discussed?
Yes, including identifying root causes and improvement strategies.
- 5. Are high performers addressed?
Yes, the course covers guiding and motivating high performers.
- 6. Does the course include conflict management?
Yes, managing conflict and discipline is included.
- 7. What is the DESC model?
It is a structured communication model for addressing performance issues. - 8. Is the course interactive?
Yes, it includes activities and performance conversation practice. - 9. How long is the training?
The duration is 1 Day. - 10. Will I gain practical tools?
Yes, you will gain actionable techniques for managing performance. - 11. Does it help improve morale?
Yes, it focuses on motivation, engagement, and collaboration. - 12. Is a certificate provided?
Yes, a course completion certificate is provided after training.
Agenda
● The Importance of Managing Performance
Establishing key elements and benefits of an effective performance approach.
● Making Performance Management Work
Changing perceptions and identifying success factors.
● Setting Goals
Understanding effective goal setting and linking it to documentation and process.
● Reasons for Poor Performance
Identifying underlying causes and mindsets.
● Helping Poor Performers
Translating attitude into observable behaviours and creating improvement plans.
● Developing Average Performers
Identifying motivators and maximizing performance potential.
● Guiding High Performers
Setting boundaries, providing feedback, and recognizing achievement.
● Managing Conflict and Discipline
Resolving conflicts and implementing structured discipline processes.
● The ‘DESC’ Model
Using a structured communication model for performance discussions.
● Performance Conversations
Practical activities to practice effective communication skills.
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