This 8-hour Emotional Intelligence course equips students with practical strategies to recognize, evaluate, and manage their own emotions, the emotions of others, and those of groups. Students learn tools and techniques to identify their own biases, beliefs, and moods, while understanding how these impact the culture of their immediate workplace and organization. Students explore the components of emotional intelligence, including how to increase self-awareness, self-regulation, internal motivation, empathy, and social skills. Tips for improving self-management skills are incorporated into the course to help students learn how to maintain healthy relationships, develop leadership skills, and manage conflict effectively. Students learn the benefits of active listening and effective communication by building mutual respect and trust in the workplace. During this course, students define self-care, understand its importance, review restorative practices, and determine available resources.

This course includes how to:

Self Regulate
Empathy
Social Awareness
Communication Elements
Active Listening
Self-Care

If you have any questions regarding this class, please contact Tami at Tami@21clets.com. For questions about registration or invoicing, contact Christina at christina@21clets.com.

Please click the link below for the course flyer

https://indd.adobe.com/view/fb224a47-7a7a-4675-8be8-24253e6b5b29

Class is now approved for ATA reimbursement

https://www.caloes.ca.gov/wp-content/uploads/PSC/Documents/CA-9-1-1-Branch-Notice-2026-05-21-CLETS-Emotional-Intelligence-10.14.26.pdf

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