Empathy Interviews: How to learn from customers

Have you ever wanted to know what your customers really think of you? If you answered yes, this workshop is perfect for you. 

We'll teach you how to effectively talk and listen to your customers through empathy interviews. By the end of the day you'll have a good understanding of how to effectively define your target customer, identify assumptions and complete card-sort interviews to uncover your customer needs, wants and problems worth solving.

If you want to learn more innovation tools and techniques, make sure to check out Ideation Workshop: how to quickly come up with great ideas.

In case of Alert Levels change, we'll run the workshop online.