Emotional Intelligence Course: Leaders through change

DATES: 22 and 23 July 2020, 10 am - 1 pm: Online

The world is constantly changing. As a leader, it is important to understand your Emotional Intelligence and that of your team to assist you in managing and implementing change within your business or organisation.

To understand your own Emotional Intelligence determines your success both in your work and personal lives. It also determines workplace relationships, morale, commitment, and subsequently performance.

Have you thought about how change can affect your stage how are you going to manage their emotions to implement future changes to our day to day lives? Do you need to restructure your business in the view of change and are you implementing it in an emotionally intelligent way to get the best outcome for your business?

In times of turbulent change do you need to redesign your product and service offerings? As well as understanding what you need to achieve from a practical point of view, the success of implementation will come down to the effectiveness of the team. Understanding your EQ and that of your team/s will give you an unfair advantage against your competition.

Course Overview

These powerful 2 X half-day workshops will advance participants’ understanding of workplace relationships by deepening their level of self-awareness, self-management, social awareness and interpersonal communication skills. It captures the core intrapersonal and interpersonal competencies that relate to understanding the self and others, relating to ‘all types’ of people which can help us to adapt to an ever-changing environment.

Who Will Benefit?

This course is suited to those who are required to work with others; managers, team leaders, and senior executives striving to better understand their own and other people’s emotions in order to manage and implement change.

We integrate tools and approaches to develop two key essential elements of developing workplace relationships and cooperation: effective communication and conflict resolution. Participants will leave the workshop with a tool-kit of resources and techniques that are immediately transferable to the workplace.

Course Objectives

✔ We elevate your understanding of your own Emotional Intelligence first, so you can then lead others.

✔ We educate you with the knowledge, skills, and abilities to be an Emotionally Intelligent Leader.

✔ We empower you to use your Emotional Intelligence to manage others through a period of change, particularly in times of unprecedented change.

✔ We support you directly to be Emotionally Intelligent Business Leaders by giving you access to our subject matter experts.

Learning Outcomes

By the end of this two half-day sessions participants will be able to:

• Identify the major components of Emotional Intelligence and apply to personal communication and conflict resolution styles
• Recognise the behaviours and characteristics of an emotionally aware leader and how to build effective working relationships
• Understand appropriate forms of communications, the importance of assertiveness and flexible communication styles
• Complete an Emotional Intelligence Skills Assessment – learn about YOUR own emotional strengths and growth opportunities
• Identify and practice proven tools and techniques to manage issues of conflict in both work and personal environments.
• Generate a personal development action plan to transfer learnings immediately to improve your emotional and social abilities & transfer to the workplace
• Emotionally Intelligent Change Management Techniques – coping with change & leading your team through transition

Program Outline:

Day One (10am – 1pm):

• Workshop Introduction: presented by Elaine Corcoran and Andy Lamb
• Emotional Intelligence (presented by Elaine Corcoran)
• Emotional Intelligence basics - Four Step Process
• Emotional Intelligence – Five-Factor Model
• Emotional Intelligence Skills Assessment Tool Introduction
• Emotional Intelligence Skills Development
• Homework: Complete Emotional Intelligence Skills Assessment

Day Two (10am – 1pm):

• Understanding the Power of Influence (present by Elaine Corcoran)
• Determine your Style of Influence
• Communication & Relationship Building
• How to have credibility & build trust
• Emotional Intelligence during Change (presented by Andy Lamb)
• How to transfer your learnings into the workplace
• Practical Change Management Techniques
• Understanding Bias and Impact
• What problem are you really solving - Removing Solutions Mode?
• Leading through Transition
• Managing Emotions
• Key Learnings and next steps
• Virtual Certificate (softcopy provided online)

Program Delivery:

• Extremely dynamic and multi-faceted, this course is delivered in a one-day, interactive workshop format using accelerated learning techniques, including experiential activities
• Meet Elaine Corcoran, Clinical Director at Brain Training Australia. With a background in Psychology and Neuroscience, learn from Elaine first-hand how you can wire your brain for success using neuroscience-based methods and techniques.
• Certificate of Completion from the University of Western Australia IQX and Brain Training Australia.
• Upon completion of this course participants will be provided with access to optional packages to further their skills with our subject matter experts
• To facilitate in-depth skills building, tickets are limited so book your interest now before this event is sold out.

Facilitated by:

ELAINE CORCORAN

MSc Org Psych, BSc (Hons) PsychClinical Director Brain Training Australia

Elaine is a Perth based leading and highly qualified Mental Health Practitioner holding a Masters of Science in Work & Organisational Psychology, a Bachelor of Science (Hons) in Psychology, and a Bachelor of Arts (Hons) in Industrial Relations and Human Resource Management. Elaine is well known and regarded in the WA resources sector, having worked with Rio Tinto, BHP Billiton, South 32, Woodside Energy alongside multiple State and Local Government bodies. She is also a qualified Psychometrician and Neurofeedback Practitioner, as well as a mother to a beautiful baby boy.

With over 18 years of professional experience in health services and working directly with complex behavioural and mental health issues, Elaine is capable, mature, and confident to make a difference with individuals, families, organisations, and communities to achieve positive life-changing results for a higher quality of life.

She has helped thousands of West Australian clients improve their mental wellness, working with her clients to develop proactive approaches to solving the modern-day world challenges around mental wellbeing.

Elaine is passionate about working with business professionals and elite athletes with stressed, overwhelmed and busy brains to self-regulate using modern tools of neuroscience and biological psychology to retrain brain behaviour, helping individuals thrive in their personal and work lives.

Specific areas of interest: mental health, neurofeedback, Neurotherapy, psychometrics, hypnotherapy, counselling, coaching, cognitive behavioural therapy, mindfulness, brain-based therapies, neuropsychology, and organisational psychology.

Facilitated by:

ANDY LAMB

Master of Innovation and Entrepreneurship - Honorary Fellow Innovation – UWADirector of Innovation Studios

Andy Lamb is a successful entrepreneur driven by innovation and the excitement of what can be. As a mentor, speaker, and facilitator of change, he is constantly supporting the success of other innovators, entrepreneurs and change-makers.

Based in Perth, Andy successfully works with clients throughout Australia and Asia. He has worked with thousands of people all over Australia to help kickstart their innovation journey or realign their challenged pathway. More recently worked with CSIRO’s ON Accelerate program to assist with research and deep science commercialisation.

As a futurist and early adopter of new technology trends, Andy has been involved in technology-based businesses for over 25 years. He uniquely balances a 20-year corporate career, holding senior strategy roles for global consulting and financial services companies, with hands-on start-up experience, and with a deep research and education viewpoint.

Andy works with people to help them understand how the brain works and how to push against their own biases to develop new products and services to solve problems that actually need solving.