HOW EXPRESS DROP OFF WORKS:

Click the "TICKETS" button to register for one of the drop off time slots. On the day of your drop off appointment, you will pull down North Drive to the concrete area outside of doors 15 & 16. A crew member will check you in and our crew members will unload all of your items for you.

Our goal is to unload everything for you quickly and efficiently and have you on your way. If you have anything that requires a “trick” to set up, please be prepared to provide our crew with a quick demo. Note: we do not assemble cribs, furniture, and large toys due to time constraints – we will still unload and provide assistance if time allows.

WHAT WE ASK OF YOU:

Arrive at the start of your designated time in no more than 2 vehicles. Our team does not unload trailers or LARGE vehicles (such as a Uhaul Truck). If you have questions or need assistance, please contact Stephanie at stephanie@whale-sale.com
All items should arrive in clean and excellent working condition and battery operated items turn ON
Hangers are facing like a "?"
Clothing is sorted by size and gender
Shoes are sorted by size and gender
Consignors will be responsible for putting together cribs and complicated toys/furniture. However, our crew will still unload and, if time allows, provide assistance.
Please use only disposable containers (bags, cardboard boxes, etc.). Avoid using totes/containers as our team might not be able to return them to you.

LIMITATIONS:

The max number of items allowed for a single Express Drop Off appointment is 270. If you will have more than 270 items, you'll need to pay $15 more per 30 items over 270 (up to 90 additional items). You can do this when you check out initially, or if you go over the 270 items closer to the sale we will deduct this from your consignor earnings check. If you go over 360 total items, you will be charged an additional full consignor ticket fee. Fee will come out of your consignor earnings.

For additional questions about Express Drop Off, please email stephanie@whale-sale.com.

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