FCVic's Digital Transformation Roadmap Launch Livestream
Description
Join FCVic, and project partners FCAN and Infoxchange, for the launch of our Digital Transformation Roadmap, setting out a shared direction for how technology and digital capability can support the future of financial counselling.
This livestream will introduce the project's key findings and priorities, including opportunities to strengthen sector systems, data and digital capability, and support the responsible adoption of emerging technologies such as AI.
A facilitated panel discussion will review the work behind the Roadmap, what it means for the financial counselling sector, and the next steps towards a more connected, efficient and digitally enabled future.
Livestream details:
4.00PM (AEDT): Opening remarks from Zyl Hovenga-Wauchope, CEO, FCVic
4.05PM: Presentation: AI Ethics Framework and AI Sector Use Cases
4.15PM: Presentation: Systems Report
4.25PM: Panel Discussion, with project reference group participants: Jo Parker (FCAN), Keith Smith (Meli), Jennifer Freshwater, James Happel (Infoxchange).
This event will be livestreamed from the FCVic Conference 2026 in Melbourne, Victoria. To attend the event in person, please visit the FCVic Conference 2026 registration site here.
Project Partners
This project and report has been made possible by an Innovation Grant from the Financial Counselling Industry Fund (FCIF).
FAQs
- Can I attend in person?
This event will take place within the FCVic Conference 2026 in Melbourne, Victoria. People who have registered to attend the FCVic Conference are able to attend the event in person.
- If I want to attend in person, how do I register for the FCVic Conference 2026?
The FCVic Conference 2026 Registration Deadline is 5.00pm (AEST) on Friday, 25 September. Please click here to register.
- How will the event be livestreamed?
The event will be livestreamed via FCVic's YouTube channel. FCVic will share a livestream link via email to all registered livestream attendees prior to the event.
- Who do I contact if I have trouble registering for livestream viewing of the event?
Please contact FCVic (via projects@fcvic.org.au) if you need any assistance.
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