Fostering Employee Accountability in the Workplace

OVERVIEW

Accountability can be difficult to find in the workplace, but it is one of the most important characteristics of high-performing teams and employees. In contrast, a lack of accountability can prevent businesses and individuals from reaching their full potential. 

As a manager, it's up to you to make sure your team knows what they are supposed to do and that they have what they need to get the job done. So, you might think that being accountable means you're the one who gets blamed when things go wrong. In fact, accountability is about helping people to take responsibility for their obligations. Accountability, done effectively, is a skill you can develop just like any other skill, and while it is not a difficult skill to acquire and hone, it does require a high degree of conscious effort. When you do it right, you'll also find it the fastest way to improve morale.

WHY SHOULD YOU ATTEND?

Whether you’re a first-time manager or a seasoned manager, holding people accountable can be frustrating and bring out the worst of emotions. If you’re like most managers, you’ve tried courteous reminders and polite conversations. And while that works with many people, the truth is, it only takes one person to hold up the project and make life miserable for you and everyone else! 

Have you ever wondered how to make people accountable? 

By attending this session, you will be able to understand more fully that there's really no such thing as “making” people take ownership. But there are some things you can do that will help foster accountability. This webinar gives you the tools to hold your employees accountable and create a positive workplace and help you to meet your goals.

AREAS COVERED

• How to take personal accountability and hold others accountable
• Describe what individuals must do to become accountable
• Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation
• Set Realistic Expectations with employees
• The difference between Accountability and Responsibility
• Avoid the Blame Game- Learn how to delegate the right way

ABOUT SPEAKER

Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs, on-boarding and Train the Trainer experiences. She is an experienced Facilitator, instructional designer, and learning and development/HR professional with a passion for making a difference. Since 1992, Audrey has been consulting with corporate clients, developing customized content and facilitating soft skills, emotional intelligence, leadership and communication content face to face and through global webinars for clients in a variety of industries. 

Previously a Director of Training with a telecom company, she has experience in both management and consulting. She has been an adjunct professor for the MBA program at Hofstra University and New York Institute of Technology where she taught presentation skills/communication skills. She has coached MBA students in successfully navigating their internships.

As a trainer, she utilizes impactful activities to build confidence and essential 21st century skills for individuals and teams to communicate and collaborate effectively. Audrey is a faculty member of the American Management Association in New York where she teaches professional development topics throughout the Northeast.