From Question to Decision: A One-Day Course in Atlanta, GA
Description
About This Event
Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Think Critically. Evaluate Objectively. Decide with Confidence.
Effective decision-making requires more than experience or instinct. Professionals must be able to define problems accurately, assess the quality of information, recognize cognitive biases, evaluate alternatives, and make informed choices—even when information is incomplete or outcomes are uncertain. A structured approach to critical thinking helps reduce avoidable errors, improve problem-solving, and support more consistent workplace decisions.
Who Should Attend?
The course is suitable for:
Business and operations professionals involved in workplace decision-making
Team leaders and supervisors responsible for resolving operational issues
Managers who evaluate alternatives and recommend actions
Project and programme support professionals involved in problem analysis
Analysts and administrative professionals who assess information and prepare recommendations
Human resources and process improvement professionals
Professionals who want to strengthen analytical thinking, practical problem-solving, and decision-making confidence
Think Critically. Evaluate Objectively. Turn Analysis into Action.
Every workplace decision can influence performance, resources, priorities, and team outcomes. A structured approach to critical thinking helps professionals move beyond assumptions, understand the real problem, evaluate available options, and explain their recommendations with greater confidence.
Strengthen your ability to analyse complex situations, assess risks, challenge assumptions constructively, and select practical solutions using evidence-based decision-making techniques.
©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Agenda
Module 1: Problem Framing — Distinguishing Symptoms from Root Causes
• Defining problems through clear, evidence-based statements • Distinguishing observable symptoms from underlying causes • Identifying scope, constraints, and desired outcomes • Breaking complex problems into manageable components • Activity
Module 2: Evidence Evaluation — Testing Assumptions, Claims, and Information Quality
• Distinguishing facts, interpretations, opinions, and assumptions • Evaluating source credibility and evidence relevance • Identifying missing information and unsupported conclusions • Testing claims against alternative explanations and available data • Activity
Module 3: Cognitive Bias and Groupthink — Recognizing Hidden Decision Traps
• Identifying confirmation bias and anchoring effects • Recognizing availability bias and overconfidence • Understanding how hierarchy and consensus influence group decisions • Applying techniques to challenge assumptions constructively • Activity
Module 4: Structured Option Analysis — Comparing Costs, Benefits, and Trade-Offs
• Defining decision criteria before comparing alternatives • Evaluating financial, operational, and stakeholder implications • Using weighted decision matrices for structured comparisons • Assessing trade-offs and opportunity costs • Activity
Module 5: Decision-Making Under Uncertainty — Probability, Risk, and Confidence
• Distinguishing known facts from uncertain assumptions • Estimating likelihood, impact, and potential consequences • Evaluating best-case, worst-case, and plausible scenarios • Setting decision thresholds and identifying review points • Activity
Module 6: Root-Cause Analysis and Practical Problem-Solving Frameworks
• Applying the Five Whys technique to recurring problems • Using cause-and-effect diagrams to organize contributing factors • Distinguishing root causes from contributing conditions • Selecting corrective actions that address verified causes • Activity
Module 7: Decision Documentation — Defending Recommendations and Reviewing Outcomes
• Recording decision objectives, criteria, and supporting evidence • Explaining rejected alternatives and their trade-offs • Documenting assumptions, risks, and implementation responsibilities • Reviewing outcomes and capturing lessons for future decisions • Activity
Integrated Critical-Thinking Simulation and Personal Action Plan
• Defining a workplace problem using evidence-based statements • Evaluating information quality and challenging unsupported assumptions • Identifying cognitive biases that could influence the decision • Comparing alternatives using structured decision criteria • Assessing uncertainty, risks, and possible outcomes • Identifying root causes and recommending practical corrective actions • Documenting the final recommendation and establishing review measures • Creating a personal action plan for applying critical-thinking techniques at work
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
Get tickets
Get tickets
More events from this host
