Getting Customer Feedback - Webinar
Event description
While it's common practice to get feedback from your customers, it's not as easy as it sounds. How you gather your customer feedback and the types of questions you ask can dramatically change the quality of the insights you get. You need to know how to gather these insights without bias, otherwise, your feedback is useless.
Join us for this interactive webinar that will show you:
- The types of customers you need to gather feedback from
- How to find and contact customers
- Different methods of gathering customer insights
- How to avoid common biases and assumptions to ensure your data is valuable
Following this webinar, you are able to access one-to-one business coaching, so that you have continued support while you get started.
The Entrepreneurship Facilitators Service is an Australian Government initiative to support Australians to become self-employed. All activities are fully sponsored. There is no cost for participants and your access is unlimited, that means you can attend as many events as you like and book business coaching whenever you need it.