Good to Great Workforce Development: Practical Training for Disability, Community & Aged Care Support Workers

Format: 6 weekly sessions, 1.5 hours each
Group Size: 2–5 participants
Delivery: Online (Zoom/Teams) or in-person (Townsville & regional QLD)
Facilitation: 1–2 facilitators sharing responsibilities

🔹 Session Themes (Flexible to change based on learner needs and preferences)

Session 1 – Valued Roles & Strengths-Based Support

Understanding how roles shape identity and social value
Mapping individual strengths and passions
Identifying opportunities for meaningful participation

Session 2 – Making Friends & Building Relationships

Social skills and relationship-building strategies
Creating natural opportunities for connection
Supporting safe and reciprocal friendships

Session 3 – Developing Life in Community

Understanding membership, belonging, and community assets
Everyday inclusion strategies: events, volunteering, clubs
Linking supports to life beyond services

Session 4 – Knowledge & Skills for Workers

Practical tools: supported decision-making, co-regulation, communication
Building autonomy and capacity in the people you support
Reflective practice and ethical decision-making

Session 5 – Visioning & Goal Setting

Creating a personal or client vision for a “good life”
Setting realistic, meaningful goals
Monitoring progress and celebrating achievements

Session 6 – Supporting Volunteer, Study & Employment Opportunities

Identifying local pathways and opportunities
Tailoring support for participation and success
Encouraging independence while maintaining guidance

📌 Features & Approach

Collaborative discussions and real-life scenarios
Practical exercises and role-play
Optional worksheets, reflection prompts, and follow-up tasks
Focused on real outcomes: participation, inclusion, and valued social roles
Flexible, responsive to participant interests and local context

🎯 Outcomes

By the end of the series, participants will:

Understand the role of valued roles in people’s lives
Support social inclusion and friendship development
Facilitate meaningful community participation
Build practical knowledge and skills to support autonomy
Guide visioning, goal setting, and pathway planning
Encourage volunteering, study, and employment engagement

💲 Pricing (Small Group)

Per 1.5-hour session: AUD $100 per participant
Full 6-session series: AUD $540 per participant (if paid upfront)

Pricing is designed for small groups (2–5 participants) to remain affordable for individual support workers, reflect the value of practical, applied learning, and allow for co-facilitation while keeping the program profitable.

Important Note for Individuals & Families

If you are a person with disability or a family member registering a sole trader or independent support worker, that’s fantastic! Please contact us prior so we can ensure everything runs smoothly.

NDIS Funding:
Individuals and families can use NDIS funding to cover participation in this program.

Contact Ricky at Towards Better

Phone: 0447 574 600

Email: ricky@towardsbetter.com.au

Website: www.towardsbetter.com.au

ABN: 89 695 361 573

At Towards Better, we believe in the power of individuals and families, especially when they are provided with helpful knowledge, well-informed choice, and supported to put things into practice.

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