HCCWA Community Conversation with Healthdirect Australia

The Health Consumers’ Council WA invites consumers, community members and health and community service providers to a free online community conversation with the national Healthdirect team.

Healthdirect is a free, government-funded service that provides trusted health information and tools to help people manage their health and make informed decisions about their care and care pathways.

It's a great tool for consumers to add to their self advocacy toolkit for times when you are navigating healthcare in WA for yourself, or someone you support.

In this session, we’ll explore how Healthdirect is supporting people across Western Australia — including updates to its digital tools and services and how triage nurses support callers with local pathways to care.

You’ll have the opportunity to forward questions for the presenters during ticket registration which will be provided to the Healthdirect team.

What we’ll cover:

• What Healthdirect offers – helpline, symptom checker, medicines service, service finder & more

• New and improved features for WA health consumers and carers

• WA-specific services and triage-to-care pathways

• How to access printed and digital resources

This event is perfect for:

• Health consumers, families and carers

• Community and consumer advocates

• Health service providers

• Community organisations who support consumers with healthcare services

We look forward to this informative conversation with the Healthdirect team — hearing how you’ve used the platform to support your healthcare, answering any questions you may have, and exploring how to make the most of the information and services available.