Helping veterinary teams navigate conflict
A complaint has landed, and you’re not sure how serious it is. A team conflict has been simmering for weeks, and no one wants to name it. A difficult client conversation went wrong, and you need to know what to do next.
Cat Walker is a veterinary conflict and communication consultant who works with veterinary professionals, practice leaders and organisations globally. A Qualified Veterinary Nurse, lawyer, accredited mediator and conflict coach, she also holds a Graduate Certificate in Mental Health and Neuroscience.
Combining clinical, operational and legal insight, Cat helps people understand what is at stake, clarify what needs attention and determine the best way forward.