Hana Dinh is a product leader, systems thinker and writer working at the intersection of technology, human behaviour and systems change.
She spent more than a decade in the US technology industry, including leading behavioural systems at Riot Games, where she worked on how to shift behaviour across one of the world's largest online communities, with more than 140 million monthly users.
Her experience working inside complex technology systems led her to explore a broader question: why do well-intentioned attempts to create change so often get absorbed by the systems they're trying to change?
She is the creator of MAPS, a framework for understanding the interacting forces that shape whether transformative change is effective or gets stuck.