FAQ's
Will tickets be available on the door?
Only if there are any available. But more often than not, ‘no’ as the events sell out prior. We cap numbers to ensure everyone has a great time and it’s not too crazy as we want you coming back. We strongly suggest buying tickets prior to ensure you don’t miss out.
Is there a refund policy?
Refunds are not available for this event. If the event is postponed due to unforeseen circumstances, tickets will be transferred to the new dates. If you can't make it to the new dates, we'll of course refund your tickets. To resell your ticket, please use Humanitix resale. Do not use Facebook marketplace.
I haven’t received my ticket? What do I do?
An automated email is sent upon purchasing tickets. If you don’t receive it, it could be for a couple of reasons. Firstly, check the spam folder as sometimes they get stuck there. Otherwise double check you have haven't entered your email address incorrectly when ordering. If that’s the case, drop us an email and we’ll resend your ticket.
Do I need to print the tickets?
No! You can show your ticket on your phone.
I’ve got a couple of other questions, what should I do?
Send us an email at events@sixonefive.co.nz and we’ll get right back to you.