VA Institute | Australia's Leading Virtual Assistant Education & Training Provider
Founded in 2017 by Ingrid Bayer, VA Institute has grown to become Australia's leading Virtual Assistant education and training provider, supporting individuals to establish, develop and grow professional, sustainable Virtual Businesses.
Today, VA Institute is led by Director and CEO Angela Revell, who brings more than 25 years of experience in business, technology and virtual support. Having worked with micro and small businesses across an extensive range of industries, Angela understands the challenges of business ownership and the importance of combining practical skills with sound business foundations. Her experience in the virtual and digital business space dates back to the late 1990s, long before remote working became mainstream.

Since its establishment, VA Institute has supported more than 2,000 individuals in launching their own Virtual Businesses, earning a reputation for premium, industry-led education, practical training and personalised mentoring. Our approach goes beyond teaching people how to deliver virtual services. We focus on helping them become capable, confident business owners who understand how to establish and operate a professional business, attract and work with clients, and build something sustainable for the future.
We recognise that every individual comes to the Virtual Industry with different skills, experiences and ambitions. That's why our training combines structured education with practical implementation, industry-specific resources and personalised support. Whether someone is exploring business ownership for the first time or looking to take an established Virtual Business to the next level, our focus is on providing relevant guidance and genuine opportunities for professional growth.
Our commitment to the industry extends well beyond our signature VA Startup Program. Through Virtual Momentum, established Virtual Professionals can access ongoing mentoring, business development, professional learning and a supportive community of like-minded business owners. We also proudly host the annual VA Summit, bringing Virtual Professionals and industry experts from across Australia together to connect, learn and grow. In an industry where so much happens online, these opportunities for genuine connection, collaboration and professional development are particularly valuable.
We also recognise the importance of connecting businesses with quality virtual support. Through Find A VA, our dedicated business connection platform, we help businesses discover independent Virtual Professionals who can support their administration, creative and technical requirements. This complements our broader commitment to strengthening the professionalism, credibility and sustainability of the Virtual Industry.
At the heart of VA Institute is a genuine passion for helping people recognise the value of their existing skills and experience, understand the opportunities available to them and develop the knowledge and confidence to build businesses of their own. Our training and mentoring are grounded in real industry experience, with an emphasis on professional standards, practical implementation and building businesses properly from the beginning.
We are proud of the role VA Institute continues to play in supporting and advocating for the Australian Virtual Industry, and we're committed to helping both aspiring and established Virtual Professionals navigate an industry that continues to evolve.