Our HFAT® training course provides a foundational understanding of how human factors impact health and safety performance. Designed for experienced incident investigators, the course will enable delegates to analyse why individuals acted as they did and develop recommendations that drive positive change. By the end of the course, delegates will be able to:

By the end of the course, delegates will be able to:

Explain key human factors in HSE, including safety culture, behaviour analysis, ergonomics, and human error
Identify how these factors influence behaviour in incidents
Extract key behaviours at all organisational levels related to critical incident factors
Distinguish between intentional non compliances and unintentional errors in investigations
Analyse behavioural triggers and consequences
Describe error types and causal factors
Apply human error analysis (HEA) to prevent future errors
Develop recommendations and corrective actions to shape desired behaviours

Who should attend?

We normally ask for delegates to have the following:

A minimum of 2 years operational management and / or HSE experience
Trained in incident investigation methodology to competent level, and practised in its use
Desire to deepen their understanding and application of human factors tools and techniques, and promote their use
Completion and submission of pre-course work (approx 3 hrs) by an agreed deadline
Fluent in written and spoken English

Course Overview

Day 1

Introduction to human factors in incident investigation
Behaviour extraction, including case study
Classification of errors and intentional non compliance
ABC analysis, including case study
Human error analysis, including case study

Day 2

Developing recommendations
Use of the eHFAT®
Broader safety culture issues, plus model demonstration
Interview techniques
Case study to practise skills