Industry in Action 2026 (Perth)
Behind the scenes Perth tourism and hospitality experience
Building on the success of last year’s “Serving Up Fremantle”, this full-day Professional Learning experience is designed specifically for VETDSS teachers delivering SIT20122 Certificate II in Tourism and SIT20322 Certificate II in Hospitality.
The day combines behind-the-scenes industry experiences, practical workshops, networking and direct engagement with tourism and hospitality professionals. Starting at Optus Stadium, teachers will explore venue operations, event spaces, hospitality services and the visitor experience before taking part in a guided walking tour across Perth, discovering how local stories, landmarks, culture and tourism experiences are brought to life.
The program continues with a hands-on cocktail masterclass at Lot 20, followed by a guided walk through Perth’s vibrant urban and hospitality precincts to Baha, where lunch will be accompanied by behind-the-scenes insights from venue staff and management.
The afternoon moves to The Hotel School Perth, providing an opportunity to explore student pathways, industry expectations and career opportunities across tourism and hospitality. Teachers will also participate in two practical Professional Learning workshops facilitated by Vivi Fernandez, exploring travel motivations, classroom activities, career pathways and interactive approaches that can be taken directly back into the VET classroom.
This event provides a valuable opportunity to refresh industry currency, experience contemporary tourism and hospitality operations firsthand, connect with industry professionals and fellow VET teachers, and gather practical ideas to enhance classroom delivery.
With industry experiences, practical activities and classroom-ready strategies throughout the day, this is a valuable Professional Learning opportunity for teachers looking to strengthen their delivery of Tourism and Hospitality programs.
Morning tea, lunch and event transport are provided.
Units of Competency Addressed
The program supports a range of units across SIT20122 Certificate II in Tourism and SIT20322 Certificate II in Hospitality, with key focus on:
SITXCCS014 Provide service to customers
SITXWHS005 Participate in safe work practices
SITXCCS015 Enhance customer service experiences
SITHFAB025 Prepare and serve non-alcoholic beverages
The event also provides broader industry insights relevant to customer service, tourism experiences, hospitality operations, career pathways and contemporary industry practice.
All attendees will receive a Professional Learning Certificate of Attendance, supporting the maintenance of VET industry currency and ongoing professional learning requirements.
Places are limited, so register early to avoid disappointment and secure your place.
Payment for this event can be made by credit card, or you can request an invoice for your accounts department by selecting "invoice" at checkout.
Agenda
- 8:45 am - 9:00 am
Registration
Registration will take place at Optus Stadium / Tea/Coffee and snacks will be served.
- 9:00 am - 10:30 am
Behind the scenes tour of Optus Stadium
Go behind the scenes at Optus Stadium and discover how one of Australia's premier venues delivers world-class tourism, hospitality and major events. Explore premium function spaces, corporate suites and event operations while gaining insights into venue management, customer experience, food and beverage services, and the planning that transforms the stadium into a leading destination for sporting, entertainment and business events.
- 10:30 am - 11:00 am
Walking Perth: Stories, Sights & Tourism Insights
Join a guided walking tour with Oh Hey WA from Optus Stadium to Lot 20, crossing the iconic Matagarup Bridge along the way. Your local guide will share fascinating stories about Perth's history, culture and tourism while highlighting landmarks including the Swan River, Burswood Park and the city skyline. Discover firsthand how guided experiences bring destinations to life and create memorable visitor experiences.
- 11:00 am - 12:30 pm
Cocktail Masterclass at Lot 20
Step behind the bar at Lot 20 for a hands-on cocktail-making masterclass designed for VET Hospitality and Tourism teachers. Led by experienced hospitality professionals, participants will explore mixology techniques, responsible service practices, customer engagement and current beverage trends. Gain practical ideas, industry insights and classroom applications while experiencing the fast-paced environment of a contemporary hospitality venue.
- 12:30 pm - 1:00 pm
Walking Perth: Stories, Sights & Tourism Insights
Departing from Lot 20, the walk will showcase Perth’s vibrant laneways, urban precincts, cultural landmarks and hospitality offerings before arriving at the iconic Baha rooftop pool bar. Discover how tourism, storytelling and unique venues combine to create memorable experiences for visitors.
- 1:00 pm - 2:15 pm
Lunch - Behind the Scenes at Baha: Hospitality in Action
Enjoy lunch at Baha, one of Perth’s iconic rooftop hospitality venues, while gaining exclusive behind-the-scenes insights from the venue’s staff and management team. Explore how a successful hospitality destination operates, from customer experience and service delivery to event operations, food and beverage trends, and venue management. Discover practical industry insights to inspire your VET Hospitality and Tourism teaching.
- 2:30 pm - 4:00 pm
Future Pathways: Inside The Hotel School Perth
Visit The Hotel School Perth and explore the diverse career pathways available across the tourism and hospitality industries. Hear from current students, educators and industry partners about their experiences, career journeys and the skills employers are seeking from future professionals. The visit also includes two practical Professional Learning workshops facilitated by Vivi Fernandez, designed to provide VET teachers with classroom-ready ideas: Travel Motivations & Classroom Activities – explore why people travel and discover engaging activities that can be adapted for the VET classroom. Interactive Career Quiz & Classroom Discussion – use an interactive approach to explore career opportunities, student interests and pathways across the tourism and hospitality sectors. This session provides an opportunity to connect industry, education and classroom practice while gaining practical resources and insights that can be taken directly back to your students.
- 4:00 pm - 4:15 am
Return to Optus Stadium (If Required)
Complimentary transport will be provided back to Optus Stadium at the conclusion of the day, allowing attendees to collect their vehicles.
Organisations Involved
Optus Stadium Perth
Explore one of Australia’s premier sporting and entertainment venues, with a focus on event spaces, hospitality operations, visitor experiences and the diverse career opportunities within the tourism and events industry.
Lot Twenty Perth
Experience a vibrant hospitality venue showcasing contemporary bar operations, customer service and event delivery, providing valuable insights into the skills, trends and career opportunities shaping Perth’s hospitality industry.
Baha Poolside Bar & Kitchen
Discover a vibrant rooftop hospitality venue where food, beverage, service and atmosphere come together, offering VET Hospitality and Tourism teachers insights into contemporary venue operations and the evolving Perth visitor experience.
The Hotel School Perth
A leading provider of hospitality and tourism education, The Hotel School combines industry-focused learning with strong connections to employers and the broader sector. Its programs prepare students for careers across hotels, tourism, events and hospitality, with a strong emphasis on practical experience, professional development and industry engagement.
Oh Hey W.A.
Oh Hey WA was founded in 2014 by 23-year-old Adie, who discovered her love for walking tours while backpacking through Europe. Inspired by the joy of exploring new places, she decided to bring that same sense of discovery to her hometown of Perth. So, despite just finishing a mechanical engineering degree, she swapped gears nd launched her own tour company.
Tour Guides and Presenters
Adie Chapman - Oh Hey WA
Adie Chapman is the founder of Oh Hey WA, a Perth-based walking tour company passionate about connecting people with the city’s stories, hidden gems and vibrant culture. Since 2014, Adie has delivered engaging tours exploring Perth’s history, architecture, street art, laneways and hospitality scene.
Viviana Fernandez - The Hotel School Perth
Viviana Fernandez brings over seven years of experience across education, workforce development, events, marketing and stakeholder engagement. She specialises in connecting students, industry and organisations to create meaningful career pathways. In her current role, Viviana coordinates career development programs, industry placements and engagement events, working closely with students, employers, apprentices and trainees across Perth.
Tim Rudling - The Hotel School Perth
Tim Rudling brings extensive experience and industry insight to the hospitality and tourism sector, sharing practical perspectives on current industry trends, career pathways and the skills needed to succeed in a rapidly evolving industry.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
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