John DiJulius: Creating a Customer Service Revolution

John DiJulius is one of today’s most captivating voices in customer experience. He has worked alongside companies like The Ritz-Carlton, Lexus, Starbucks, Chick-fil-A, Harley Davidson, and many more, helping them raise the bar and make customer service their greatest competitive advantage. 

In this workshop, John will discuss the 10 Commandments of Customer Service and provide tools to help leaders and teams at all levels consistently exceed customer expectations. This is your chance to learn how to turn customer service into the driving force of loyalty, differentiation, and growth for your organization.  

Join Grupo Guayacán and EO for this exclusive workshop with John Di Julius and learn about different educational programs available to you in 2026. 

Please note: The session will be conducted in English.