Keeping Learning Alive on the Job: Practical Transfer Support Without Overburdening Line Managers

Many Training Transfer initiatives fail not because line managers are unwilling, but because they feel overloaded.

This session is anchored on a common scenario: after training, L&D introduces follow-up meetings, coaching forms, action plans, and check-ins only to encounter resistance from line managers who already feel stretched. The result is predictable: managers disengage, application fades, and training investments lose momentum.

Using a real-world case, the session examines how well-intentioned transfer mechanisms often create friction by adding work instead of integrating transfer into existing managerial routines. Participants will explore where transfer design goes wrong, how unnecessary complexity is introduced, and what practical transfer support looks like when it respects managerial reality.

Rather than proposing new tools or additional processes, the session focuses on designing low-friction transfer support—support that fits into the way managers already lead, review performance, and hold conversations.

This is a practical, reflective session for L&D and HR professionals who want to keep learning alive on the job while protecting both managerial capacity and the organisation’s training investment.

Session Outcomes

By the end of this session, participants will be able to:

• Identify transfer support practices that overload line managers and unintentionally weaken application, even when training quality is high.

• Design low-friction transfer support by embedding application into managerial routines that already exist, rather than introducing new meetings, forms, or follow-up processes.

Your Speaker: Sandra Ihenacho

Sandra Ihenacho, widely known as The Oracle, is Africa’s leading voice on Training Transfer Effectiveness. She is the Convener of the International Training Transfer Effectiveness Conference (ITTEC) — the first-ever conference dedicated to showing organisations how to demonstrate Impact, ROI, and ROE on their training investments.

She is the CEO of M.Bryan Consulting Limited, a Senior Transfer Enabler, and the Transfer Enabler for Africa. She is a strategic advisor to organisations seeking to move training from activity to measurable business performance.