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Leadership Development Program - Workshop 1: Communicate with Influence (Online)

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Event description

Workshop 1: Communicate with Influence

This workshop focuses on key aspects of effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict and diffuse conflict situations. 

The workshop will also cover:

  • Communication tips and techniques for leaders
  • Understanding how others perceive you
  • Dealing with difficult situations, people, and conflict resolution strategies
  • Strategies to resolve communication differences and problems
  • Development a personal action plan

Learning Outcomes

By the completion of this course the participant will be able to:

  • Understand preferred communication methods
  • Know and understand causes of conflict and conflict resolution methods
  • More positively manage own behaviour
  • Recognise and manage difficult interpersonal situations
  • Develop essential communication skills to build respectful workplace relationships

Delivery Information

Duration: 3 hours

Locations: Online


$220 TCCI member

$330 non-member

More Information?

Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email


If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or

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