Leading People through Change

This two-day workshop is a highly practical, neuroscience-informed experience designed to help leaders navigate the human side of change.

Rather than focusing on change management processes and project plans, we'll explore what happens to people during change — and the everyday leadership conversations, behaviours and tools that help teams adapt, stay connected, maintain productivity and move forward.

Change is an inevitable. Bringing people with you is a leadership skill.

Whether you're leading a restructure, introducing new technology, shifting team priorities or navigating ongoing organisational transformation, how you engage your people can make all the difference.

And yet, even the most capable leaders can find themselves wondering:

How do I keep my team engaged and productive when change feels relentless?
How do I communicate change when I don't have all the answers?
How do I respond to resistance without becoming defensive, frustrated or overly directive?
How can I help people move from uncertainty and overwhelm towards confidence and action?

What we'll explore

1. The Neuroscience of Change

Understand what's happening beneath the surface.

Explore how uncertainty, perceived threats and change fatigue influence team energy, motivation, trust and productivity.

Learn to recognise the emotional and behavioural responses that can emerge during change, using practical neuroscience insights and the SCARF model to create conditions for clearer thinking, engagement and adaptability.

2. Communicating Change

Turn information into meaning, connection and action.

Learn how to communicate change with clarity, candour and care — even when you don't have all the answers.

Using our practical Change Communication Planner, you'll develop a compelling change story that connects the why, what and how of change to what matters most to your team.

Explore how stories, metaphors, emotion and meaningful conversations help people understand change and see their place within it.

3. Navigating Resistance

Move from frustration and pushback to curiosity and understanding.

Resistance isn't always opposition. Sometimes it's uncertainty, loss of control, competing priorities, change fatigue or a concern that hasn't yet been heard.

Learn how to identify what's driving resistance, listen for what matters, and balance empathy with accountability.

Practise responding to challenging questions, scepticism and difficult conversations without losing sight of the change you're leading.

You'll complete a Barriers to Change Assessment for a current change impacting an individual or your team, identifying practical strategies to address barriers and build engagement.

4. Coach People Through Change

Help people move from uncertainty to ownership and action.

Practise the L.E.A.D Coaching for Change Framework, a practical four-step approach to help people adjust to team changes:

Listen for Loss — uncover what feels at risk or needs to be acknowledged.
Empathise & Normalise — listen without judgement and acknowledge the human experience of change.
Align Loss with Gain — explore possibilities, motivation and shared purpose.
Design Small Wins — build confidence, choice and momentum through achievable actions.

Develop your confidence in asking powerful questions, listening empathically and coaching individuals through real workplace change challenges.

What you'll walk away with

You'll leave with:

A clearer understanding of how change impacts people's emotions, energy and performance.
A Change Communication Plan and change story you can use with your team.
A completed Barriers to Change Assessment with strategies to address resistance.
A L.E.A.D Coaching for Change Conversation Planner to support individual conversations.
Greater confidence in engaging people through uncertainty while maintaining clarity, care and accountability.
An actionable plan to apply your learning to a real change you're currently navigating.

Who should attend?

Designed for people leaders, team leaders, managers, project leaders and professionals responsible for engaging or supporting others through workplace change.

You don't need to be a change management specialist. You simply need to be someone who wants to lead change more effectively — with and through people.

Your Facilitator — Anna Ranaldo

Anna is the founder of Collective Courage, an ICF PCC Executive Coach, PROSCI Certified Change Practitioner and Dare to Lead™ Certified Facilitator.

With extensive experience across leadership, organisational change and team development, Anna combines neuroscience-informed learning, practical tools and real workplace application.

Her facilitation style brings warmth, challenge and pragmatism, helping leaders translate insights into observable changes in their everyday leadership.

Not your ordinary leadership experience.

Expect two days of thought-provoking conversations, practical tools, a little neuroscience and plenty of opportunities to work through your own change challenges,

Leading People through Change

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