Master the Art of Workplace Conflict Resolution

Conflict is a part of every workplace, but knowing how to manage it effectively can make all the difference. This one-day workshop equips frontline professionals with practical strategies to handle disputes, reduce tension, and resolve issues with confidence.

What You’ll Learn:

Identify the causes and stages of conflict
Apply different conflict resolution styles
Manage disputes professionally and constructively
Turn workplace challenges into opportunities for stronger relationships
Develop a Personal Action Plan to implement these skills immediately

Why this course is for you:

This course is perfect for anyone who…

Handles customer complaints or workplace disagreements
Works in a fast-paced, people-focused environment
Needs practical conflict resolution strategies
Wants to improve workplace relationships

Download a copy of our flyer HERE.

All participants will receive soft copies of training materials, with hard copies available upon request.

Parking – there is street parking available in the immediate vicinity of both Hobart and Launceston training venues. There are several free options available - please rea refer to street signage.

Manage Conflict with Confidence (Launceston)

Choose your tickets

TCCI Member ticket

Non TCCI Member ticket

TCCI Member 3+ Participant Discount ticket