Are you working with clients, volunteers, or community members and sometimes face challenging situations?

Join us for an interactive session designed to help volunteer leaders and volunteers handle challenging situations with confidence and positivity. Learn practical strategies to support volunteers, manage difficult behaviour, and build stronger, more resilient teams.

Presented by: Alice Sollis, Volunteer Coordinator for Age Concern South Canterbury

Date: Monday, 3 November 2025
Time: 10:00 AM – 11:30 AM
Venue: Knox Family Church, 58 Shearman St. Waimate

Morning tea provided

Learn how to:

Recognise and de-escalate tense situations in volunteering
Communicate effectively under pressure
Build safer, more positive interactions with volunteers and communities

Who should attend:
Community workers, volunteer managers, volunteers, support staff, and anyone working with people.

💲 Cost: Free