Managing Difficult Conversations

This session is aimed at leaders of volunteers who are sometimes tasked with having these conversations. 

Facilitated by Carrie Wallis of Enlighten U Solutions, the session will cover:

• What makes conversations difficult

• How your conflict style impacts daily conversations

• Steps to handle conflict while maintaining composure

Who should attend?

Leaders of volunteers or people who work with volunteers.

Facilitator profile

Carrie nurtures energising confidence for her clients so they can shine from deep within to get their message heard, providing professional communications and business coaching and marketing mentoring for small businesses.

Carrie specialises in resilience coaching, empowering confidence through effective communication and conflict resolution for individual professionals

Carrie is an experienced loss and grief counsellor and a best-selling author of 'From Strangers to Clients', a book about heart-centred marketing for private coaching and counselling, where the focus is on effective communication to ensure human connection even in a digital world.

Carrie has been featured by the ICF - International Coaching Federation and ACA - The Australian Counselling Association where she has presented at their conferences.

Participate from anywhere

We use Zoom with secured settings.

Attend at this time based on location: 10:00 am – 12:00 pm (Adelaide, South Australia time).

Funded by the Australian Department of Social Services