Managing Vicarious Trauma and Burnout, 30 April 2027

WHAT YOU’LL LEARN

• Understand Vicarious Trauma and Burnout: Recognise the signs, symptoms, and cumulative impacts of secondary trauma, compassion fatigue, and burnout — and how they differ.

• Explore Neurobiology and Empathic Stress: Gain insight into mirror neurons, nervous system co-regulation, and why empathy can impact helpers on a physiological level.

• Reflect on Transference, Boundaries and Self-Awareness: Learn how to notice and respond to transference and countertransference in your practice, and maintain safe, ethical boundaries.

• Develop Personal and Professional Self-Care Strategies: Create a personalised, holistic self-care plan that enhances emotional resilience and meets your unique needs.

• Understand Organisational Responsibility: Explore what trauma-informed workplaces look like and what systems, supervision and supports reduce risk and increase wellbeing.

• Harness Post-Traumatic Growth and Reflective Practice: Shift your mindset and explore how vicarious trauma can also lead to deep meaning, growth, and positive transformation.

WHO SHOULD ATTEND

• Counsellors, psychologists and therapists

• Youth workers, social workers, and caseworkers

• Educators and school wellbeing staff

• Settlement and refugee support workers

• Healthcare, admin and aged care staff

• Community leaders, volunteers and peer workers

• Anyone working in trauma-exposed environments

FORMAT AND INCLUSIONS

• Online and in-person delivery

• Facilitated by an experienced trauma-informed practitioner

• Includes interactive activities, real-life scenarios, and skill practice

• Claim 4 CPD points

• Receive a certificate of completion

• Receive a PDF of the workshop slides

TERMS AND CONDITIONS

Payment of the registration fee is online by credit card and a receipt/confirmation will be automatically emailed to you. An administration fee of $30 applies to all cancellations made more than 14 days the day before the start of the event. Registration once paid cannot be cancelled 14 days or less the day before the start of the event, regardless of personal circumstances. Registration can be transferred to another delegate only if STARTTS is informed of the name change. Registration cannot be transferred to another workshop. The concession price is for full-time students, seniors and the unemployed. A photocopy or pdf of a valid concession card must be forwarded to the STARTTS training team upon registration. Registrations will not be confirmed until full payment is received. The deadlines for the early bird and standard prices cannot be extended. Sometimes STARTTS will need to change the trainer of a particular workshop. The STARTTS Training Team can be contacted at stts-training@health.nsw.gov.au or (02) 9646 6700.