Marketing 101: Setting up your CRM System and Business Marketing Tools for Business Success

This hands-on session is designed to provide knowledge and tips to use a customer relationship management (CRM) system for effective communication and success in your business.

We will discuss the key components to support your business success:

• understanding the power of data to determine the profitability of your database
• identifying the right CRM system for your business
• distinguishing between qualitative and quantitative data
• parameters to collect data legally
• the type of email funnels you need to set up to communicate with impact.

Presented by Andrea Anderson.

Please note that registering for this workshop is mandatory to ensure your spot and we encourage potential participants to review eligibility requirements before registering. Eligibility requirements include:

• businesses with under 20 Full-Time Equivalent (FTE) employees
• be a Queensland, Northern Territory or Western Australian-based business
• hold an active Australian Business Number (ABN)

This workshop is presented as part of the Digital Solutions Program.
Please note by continuing the registration process you acknowledge and agree your information will be shared with the Commonwealth Department of the Treasury and the Commonwealth Department of Industry, Science, and Resources for program evaluation and reporting purposes.